Summary
Overview
Work History
Skills
Timeline
Faith Knowles

Faith Knowles

Ponchatoula,LA

Summary

Versatile and diligent, with a proven track record at Pavestone Landscape, I excel in high-pressure environments, showcasing expertise in kitchen operations and logistics management. My quick-learning ability and strong work ethic have significantly enhanced team performance and operational efficiency, embodying a commitment to food safety and seamless dispatch coordination.

Overview

2023
2023
years of professional experience

Work History

Grill Cook

Still Here
  • Trained new team members on kitchen operations and safety protocols.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Distributed food to team members with efficiency in high-volume environment.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Grilled meats and seafood to customer specifications.
  • Cleaned and maintained kitchen equipment regularly.
  • Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.

Fork Lift Operator, Machine Operator and Dispatche

Pavestone Landscape
12.2018 - 12.2022
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Maintained organized work area by cleaning and removing hazards.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Worked outside in all weather conditions.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Made sure that products were produced on time and are of good quality.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Provided on-the-job training to newly hired workers and team members.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Reduced waste and increased recycling, contributing to more sustainable production practices.
  • Conducted comprehensive training for new operators, enhancing team skills and performance.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures.

Fork Lift Operator

Pavestone
12.2018 - 12.2022
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Communicated with floor managers to determine merchandise placement.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Dispatcher

Pavestone Landscape
12.2018 - 12.2022
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Ensured compliance with local, state, and federal regulations related to emergency communications.
  • Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Received new orders, prepared documentation, and assigned personnel.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Communicated with customers to provide delivery updates and resolution.
  • Scheduled deliveries and pickups according to customer needs.
  • Assisted in resolving customer complaints and grievances.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Monitored and tracked dispatch communication systems.
  • Tracked and monitored vehicle performance and maintenance.
  • Answered phone calls and responded to customer emails.
  • Scheduled and organized delivery routes.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Negotiated with vendors for better rates on communication equipment, improving budget efficiency.

Skills

  • Quick-learning
  • Strong work ethic
  • Willing to learn
  • Multitasking and organization
  • Team player
  • Flexible schedule
  • Safe food handling
  • Grill cleaning
  • Cleaning and organization
  • Kitchen sanitation
  • Food safety and sanitation
  • Temperature control

Timeline

Fork Lift Operator, Machine Operator and Dispatche - Pavestone Landscape
12.2018 - 12.2022
Fork Lift Operator - Pavestone
12.2018 - 12.2022
Dispatcher - Pavestone Landscape
12.2018 - 12.2022
Grill Cook - Still Here

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Faith Knowles