Faith Knox
Whitewater,WI
Summary
Motivated and detail-oriented college student with extensive experience in diverse roles across customer service, administration, and leadership. Proven ability to manage multiple tasks effectively while maintaining a strong focus on quality and customer satisfaction. Skilled in communication, teamwork, and problem-solving, with a track record of contributing to project success and fostering positive relationships. Eager to leverage my practical experience and academic knowledge to contribute to a dynamic team in a challenging role. Committed to continuous learning and professional development.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Multitasking and Organization
- Creative and Resourceful
- Adobe Indesign
- Adobe Photoshop
- Microsoft Office Profiency
- Analytical Thinking
- Interpersonal Skills
- Customer Assistance
- Communication
- Teamwork and Collaboration
- Project Management
- Quick Learner
Timeline
Canvasser - Wisconsin Conservation Voters
12.2023 - 08.2024
Intern - Black Arts MKE
06.2023 - 08.2023
Teen Makerspace Intern - Milwaukee Public Library
05.2022 - 08.2024
Retail Sales Associate - Milwaukee Brewers
04.2022 - Current
Warehouse Associate - Brewers Association
03.2022 - Current
Golf Caddy - Bluemound Golf and Country Club
06.2021 - 07.2023
Cashier - Incredirol Skate & Family Fun Center
03.2021 - 01.2022
Riverside University High School - High School Diploma,
08.2020 - 05.2024
Work History
Canvasser
Wisconsin Conservation Voters
12.2023 - 08.2024
- Raised awareness for saving money on clean energy home upgrades by distributing informative literature and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Utilized data-driven strategies to target specific demographics for increased usage in benefits of the plan.
Teen Makerspace Intern
Milwaukee Public Library
05.2022 - 08.2024
- Coordinated relationships with regular patrons.
- Used Apple desktop computers equipped with Adobe Creative Cloud apps, along with robotics, photography & videography equipment
- Organized and managed over 20 different events which reached large crowds
- Learned how to serve patrons' interests by engaging in different equipment and projects.
Retail Sales Associate
Milwaukee Brewers
04.2022 - Current
- Used business and product knowledge to solve customer needs
- Answered customer questions about return and exchange policies
- Delivered consistent high-quality service to maintain customer loyalty
- Organized and faced products on shelves and in displays to comply with merchandising standards
- Utilized POS system to process cash, credit card and mobile pay transactions.
Warehouse Associate
Brewers Association
03.2022 - Current
- Went through different purchase orders and confirmed the amount of product listed on the paper that was given to our warehouse, ensuring we pay for what we received
- Picked and packed many purchase orders per hour with consistent accuracy
- Sorted out items into different bins and took them up to stores where retail associates restocked them.
- Used machinery and equipment such as box cutters, cardboard recycling machinery .
Intern
Black Arts MKE
06.2023 - 08.2023
- Primarily worked with vendors for the Black Arts Festival, by making sure vendors had all the proper paperwork in and also helping with their move onto SummerFest grounds on the day of the festival
- Answered emails in their info email where people asked questions
- Enhanced vendor relationships by establishing clear communication channels and addressing concerns promptly
- Provided suggestions to management for improving customer service and internal processes
Golf Caddy
Bluemound Golf and Country Club
06.2021 - 07.2023
- Worked independently contracted Golf caddy at private country club
- Upheld course standards by remaining aware of surroundings and maintaining professional and friendly attitude. Ensuring golfer has smooth rounds.
- Worked 2 tournaments each year with amateur and professional golfers.
- Completed 7-8 rounds each year
Cashier
Incredirol Skate & Family Fun Center
03.2021 - 01.2022
- Anticipated guest needs for personalized and seamless service
- Cashier in the prize shop and in concessions stand
- Prepared food in concessions
- Primarily a hostess for birthday parties, ensuring parties had everything provided with their package and occasionally hosting games of laser-tag.
- Cleaned the entire building at the end of each shift.
Education
High School Diploma -
08.2020 - 05.2024
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