Summary
Overview
Work History
Education
Skills
Timeline
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Faith Lamboy

Palm Coast,FL

Summary

Open-minded Cake Decorator specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Proficient in various baking and decorating techniques. Talented Cake Decorator with 10 years of experience in baking industry. Dedicated to creating unique and creative designs. Effective communicator, motivated and innovative. Extensive knowledge of baking techniques and raw materials. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Innovative Merchandising Manager offering 4 years of experience in leveraging technology and data to manage broad selection of merchandise. Successful in managing inventory to provide detailed data for successful purchasing selections. Proficient in using technology to drive sales with knowledge of e-commerce and online sales techniques. Proactive Purchasing Manager helping businesses meet fulfillment obligations through reliable vendor partnerships and streamlined ordering processes. Performs detailed research in supplier selection, sourcing and value assessment to form best overall strategy for long-term gain. Manages purchasing budget to determine feasibility of contracts and exceed savings goals.

Overview

26
26
years of professional experience

Work History

Cake Decorator

Publix
07.2013 - 01.2020
  • Cake Decorator
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
  • Prepared frostings and other toppings for cakes and pastries.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Managed display cases to verify freshness and attractiveness of products.
  • Processed customer orders and payment transactions.
  • Participated in local industry events, showcasing the bakery''s creations and building brand awareness within the community.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
  • Managed material inventory and ordered new materials when needed.
  • Trained new employees on bakery methods and procedures.
  • Demonstrated leadership skills in managing projects from concept to completion.

General merchandise

Stop n Shop
03.2001 - 07.2013
  • General merchandise assistant
  • Book Keeping assistant
  • Merchandise Receiver
  • Stocked designated items on shelves, end caps and displays.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Developed strong relationships with vendors, negotiating favorable terms and conditions for product orders.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Placed store signage strategically to keep up-to-date advertisements in areas visible to customers.
  • Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.
  • Supported store management in daily operations such as scheduling staff shifts, handling cash registers, processing returns, or placing special orders.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Improved loss prevention efforts by closely monitoring inventory levels and identifying potential discrepancies early on.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Supervised and trained new staff in performing census.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.

coordinator

AnP supermarket
09.1997 - 07.2013
  • Assistant Bakery Manager
  • Head Decorator
  • Customer Service Assistant
  • Manager and Head Receiver in all Merchandise,
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
  • Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
  • Monitored front areas so that questions could be promptly addressed.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.

Asst. manager

Shoe Inn
11.1994 - 09.1997
  • Sales , Inventory of stock , and Billing
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Sales Representative

Stride Rite
05.1994 - 09.1997
  • Sales and Inventory of Stock
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Managed efficient cash register operations.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Education

Basic Skills - Business Administration

Bergen Community College
Paramus, NJ

General Diploma -

Santiago Iglesia Pantin
01.1992

Skills

  • Cake Decorator
  • Customer Service Administrator

Timeline

Cake Decorator

Publix
07.2013 - 01.2020

General merchandise

Stop n Shop
03.2001 - 07.2013

coordinator

AnP supermarket
09.1997 - 07.2013

Asst. manager

Shoe Inn
11.1994 - 09.1997

Sales Representative

Stride Rite
05.1994 - 09.1997

Basic Skills - Business Administration

Bergen Community College

General Diploma -

Santiago Iglesia Pantin

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Faith Lamboy