Faith Lang
RX Networking Technology
Pasadena,MD
1
Certification
9
years of professional experience
Experienced Account Executive with over 13 years of experience in the medical and healthcare industry, combining extensive expertise in strategic account management, business development, and medical supplies. Possess in-depth knowledge of medical products, equipment, and clinical supply solutions, with a proven ability to assess customer needs and recommend products that improve patient care and operational efficiency. Skilled at building and maintaining strong relationships with healthcare providers, hospitals, physician practices, and key decision-makers while consistently driving revenue growth and expanding market share.
Work History
Account Executive
1 Year 9 Months- Executed targeted sales strategies to drive revenue growth and expand market presence.
- Developed and maintained strong client relationships, ensuring high levels of customer satisfaction.
- Collaborated with cross-functional teams to deliver customized solutions tailored to client needs.
- Analyzed market trends and competitor activity to identify new business opportunities.
- Conducted product demonstrations and presentations, effectively communicating value propositions to clients.
- Streamlined reporting processes using CRM tools, improving data accuracy and accessibility for decision-making.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Clinical Specialist
1 Year 11 Months- Presented to conference attendees, clinicians, and administrators to share insights on clinical solutions.
- Visited assigned accounts to identify and train clinical champions while establishing relationships with key decision makers.
- Identifying gaps between clinical workflows and software functionality
- Implementation and configuration of clinical software solutions
- End-user training and onboarding (clinicians, nurses, providers)
- Conducted end-user training and onboarding for clinicians, nurses, and providers to ensure effective software adoption.
- Gave presentations to conference attendees, clinicians, and administrators.
Medical Assistant
4 Years 2 Months- Supported a high-volume orthopedic practice, assisting in over 20 patient encounters daily, ensuring seamless clinical flow and enhancing patient satisfaction scores by 15% year-over-year.
- Initiated pre-visit planning and post-operative care coordination, reducing surgical scheduling errors by 25% and enhancing patient adherence to follow-up appointments.
- Performed clinical tasks including vitals, splinting/casting assistance, wound care, suture removal, and accurate EMR documentation, contributing to a 98% chart accuracy rate during audits.
- Trained and mentored 3 newly hired medical assistants, establishing consistent standards of care and accelerating onboarding.
- Led the transition to a digital intake process, cutting patient check-in time by 30% and boosting front-desk efficiency.
- Collaborated with orthopedic surgeons and surgical schedulers to streamline pre-op workflows, resulting in a 20% reduction in OR delays.
Patient Care Technician, Emergency Department
3 Years 4 Months- Delivered direct patient care in a fast-paced Level 1 trauma center, supporting over 50+ patients per shift across critical, acute, and non-urgent cases.
- Assisted RNs and physicians with critical procedures (e.g., code blues, rapid responses, transports), contributing to improved patient outcomes and faster room turnover.
- Performed vital signs monitoring, EKGs, blood glucose testing, specimen collection, and basic wound care with accuracy and efficiency under high-pressure conditions.
- Maintained accurate documentation in EPIC EMR, facilitating seamless communication across interdisciplinary teams.
- Prioritized infection control and patient safety protocols, contributing to reduction of adverse event incidents and high departmental compliance.
- Supported patient mobility, hygiene, and emotional needs, earning recognition for compassionate care and teamwork from peers and supervisors.
- Supported patient mobility, hygiene, and emotional needs, consistently recognized for compassionate care and teamwork by peers and supervisors.
Education
Bachelor of Science - Nursing
- Dean's List each semester
- American Nurses Association Member
- GPA: 4.0 GPA
High School Diploma
Completed AP courses
Skills
Telehealth expertise
Customer relationship management
Account management
Healthcare software solutions
Customer relations
Training
Multitasking
Sales technology integration
Attention to detail
Problem-solving abilities
Key account development
Team collaboration
API integrations
Consultative selling
Market opportunity analysis
Medical terminology knowledge
Certification
CNA - Certified Nurse Assistant
Timeline
Account Executive
RX Networking Technology
11.2024 - CurrentRead More
Clinical Specialist
RX Networking Technology
09.2024 - CurrentRead More
Medical Assistant
AAMC Surgical Care Affiliates
10.2020 - 12.2024Read More
Patient Care Technician, Emergency Department
University Of Maryland Medical System
06.2017 - 10.2020Read More
Chesapeake Senior High School
High School Diploma
Read More
Arizona College of Nursing
Bachelor of Science from Nursing
Read More