Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Larkin

Garden City

Summary

Dedicated, hard-working College Student looking to expand my experience and gain more knowledge in different fields. I am hardworking, work well under pressure, am responsible, and am a people person. I am willing to take the time to learn a new skill needed for the job and work well with a team.

Overview

3
3
years of professional experience

Work History

Hostess

Sor Ynez
07.2025 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Target Team Member

Target
05.2025 - 08.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Reduced order processing time by optimizing picking, packing, and shipping procedures.
  • Maintained accurate shipping records for easy tracking and improved customer satisfaction.
  • Reduced order processing time for increased customer satisfaction by streamlining shipping procedures.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
  • Provided excellent customer service, addressing fan inquiries and concerns promptly.
  • Supported customer service improvements with detailed feedback analysis.

Shift Lead

1-800-flowers.com
11.2024 - 01.2025
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Helped store management meet standards of service and quality in daily operations.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Supervised food presentation and plating to enhance visual appeal.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Operated POS system; Square

Hostess/Server

Dim Sum Mania
10.2022 - 04.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Education

BBA - Marketing

Adelphi University
Garden City, NY
06-2028

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Hospitality service
  • Dependability
  • Flexibility
  • Food safety
  • Customer engagement
  • Punctual and reliable
  • Team collaboration
  • Cash handling
  • Quick Thinking

Timeline

Hostess

Sor Ynez
07.2025 - Current

Target Team Member

Target
05.2025 - 08.2025

Shift Lead

1-800-flowers.com
11.2024 - 01.2025

Hostess/Server

Dim Sum Mania
10.2022 - 04.2023

BBA - Marketing

Adelphi University

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