Faith Markum
McKinney ,TX
Summary
Innovated and professionally skilled Leasing and Marketing Consultant with experience in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Demonstrates strong track record of exceptional problem-solving abilities, conflict resolution, and great relationship building skills.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Willow Bridge Property Company
08.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
New Home Information Manager
Beazer Homes
06.2022 - 08.2023
- Responds to 5,000+ online customer leads by phone, text, or email in a timely manner with a goal of driving the prospect to visit a community sales center.
Uses of Customer Relationship Management system (SalesForce) to manage and monitor lead to walk-in conversion; performs follow-up tasks with all leads - Maintains a current knowledge base of communities, home plans, available quick move-in homes, incentives, and any upcoming events per division
- Manages division's Beazer.com presence, including: community or division promotions and incentives, floorplans, photos/videos, office hours, directions, unique selling features and availability - using Content Management System
- Creates social media plan for all communities within division for Pinterest and Facebook. Includes strategizing, creating, and uploading content to a Social Media portal on a monthly basis for Charleston and Savannah
- Conduct lead and market analysis, determine necessary adjustments, and present findings to leadership.
Assistant Business Manager
Lincoln Property Company
01.2022 - 06.2022
- Managed day-to-day financial processes by paying invoices, purchasing goods and processing reimbursements.
- Compiled financial reports to document cash receipts, expenditures and profits and loss.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Supervised and motivated 3-person team to maintain job timelines and productivity
Leasing & Marketing Professional
Lincoln Property Company
06.2020 - 01.2022
- Marketed property to local businesses through collateral, emails and phone calls.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Verified tenant incomes and other information before accepting lease applications.
- Experienced with new construction and luxury apartment buildings
- Tracked leasing inquires and vetted prospects with Yardi, CRM, and Entrata to stay organized and efficient against leasing targets.
- Adhered fair housing standards to avoid any legal issues and prevent discriminatory practices.
Physical Therapist Technician
Bonnette Elite Physical Therapy
11.2018 - 05.2020
- Conducted clinical assessment and evaluation to determine patient needs.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Liaised between patients, insurance companies and billing office.
- Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
Education
Registered Dental Assistant -
Weatherford College
Bridgeport, TxBlinn College
College StationHigh School Diploma -
Vandergrift High School
Austin, Texas06.2016
Skills
- Exceptional written and verbal communication skills
- Problem solving skills, problem assessment, and stress tolerance
- Strong organization of workflow, ideas, and materials
- Information gathering and monitoring
- Excellent customer service skills
- Drive for results; can be counted on to exceed goals successfully
- Ability to prioritize, plan, and organize heavy workload
- Responsible, efficient, adaptable, and flexible
- Collaborates easily with co-workers and works independently
- Great attention to detail and accuracy
- Friendly, self-confident, and outgoing nature; ability to build and maintain positive relationships
Timeline
Leasing Consultant
Willow Bridge Property Company
08.2024 - Current
New Home Information Manager
Beazer Homes
06.2022 - 08.2023
Assistant Business Manager
Lincoln Property Company
01.2022 - 06.2022
Leasing & Marketing Professional
Lincoln Property Company
06.2020 - 01.2022
Physical Therapist Technician
Bonnette Elite Physical Therapy
11.2018 - 05.2020
Registered Dental Assistant -
Weatherford College
Blinn College
High School Diploma -
Vandergrift High School
Similar Profiles
Timothy MackTimothy Mack
Maintenance Supervisor at Lincoln Property Company/Willow Bridge Property CompanyMaintenance Supervisor at Lincoln Property Company/Willow Bridge Property Company
Jasmine CruzJasmine Cruz
Leasing and Marketing Professional at Willow Bridge Property CompanyLeasing and Marketing Professional at Willow Bridge Property Company
Shawna FernandezShawna Fernandez
Assistant Property Manager at Willow Bridge Property CompanyAssistant Property Manager at Willow Bridge Property Company
Tara FichterTara Fichter
Area Vice President at Willow Bridge Property CompanyArea Vice President at Willow Bridge Property Company
Colby DeLeonColby DeLeon
Armed Security Officer at Alcuin Montessori SchoolArmed Security Officer at Alcuin Montessori School