Faith Mencia
Oregon City,OR
Summary
Dynamic and detail-oriented professional with experience at Jersey Mike's Subs, excelling in customer service and teamwork. Proven ability to multitask and enhance customer satisfaction through effective communication. Skilled in operating Point of Sale systems while maintaining high standards of cleanliness and safety. Committed to fostering positive client relationships as a Freelance Artist. Passionate about both jobs and their environments, dedicated and strives to be the best worker personally possible.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
12.2023 - Current
- Worked front line, back line, grill, register, prep, and dish areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service; addressed concerns or issues promptly and professionally.
- Greeted customers in a friendly, welcoming, and personal way, meeting quality expectations and promoting satisfaction as well as sales.
- Made connections with regulars to promote their return to the store.
- Maintained effective communication and collaboration among staff members.
- Became familiar with products to answer questions and make suggestions.
- Efficiently operated a Point of Sale System with cash, debit/credit/gift cards, and donations.
- Prepared products and ingredients following high-quality restaurant, health, and safety standards and procedures.
- Managed checklists of responsibilities, working with coworkers to maintain cleanly and timely openings and closings alike.
- Always open to suggestion and criticism from management and coworkers.
Freelance Artist
Self-employed
03.2023 - Current
- Discusses with clients about preferences in a clear, agreeable, and concise way.
- Updates clients and keeps them up to speed with the process, working in a timely manner with attention to detail.
- Keeps a friendly business environment, maintaining customer satisfaction and return.
Education
Liberty High School
Las VegasTimeline
Crew Member
Jersey Mike's Subs
12.2023 - Current
Freelance Artist
Self-employed
03.2023 - Current
Liberty High School
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