Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Morris

Searcy,AR

Summary

Accountant trained in invoice and payment processing. Demonstrated accounting knowledge and hardworking nature. Managerial experience with a strong eye for detail and dedicated to completing tasks on or before deadlines. Excellent analytical and problem-solving skills, with exceptional computer skills and computer network comprehension. Along with the drive to learn more and even new tasks everyday.

Overview

21
21
years of professional experience

Work History

Accounts Receivables

Agra Turf
03.2023 - Current
  • Responsible for working with collections to transition past-due accounts to the proper status
  • Responsible for monitoring all active accounts receivable activities
  • Work closely with accounting to monitor customer account activity and alter customer status when necessary
  • Responsible for logging all receivables, invoices, and keeping an accurate aging report
  • Work directly with the accounting department to determine how account receivables activities would affect the status of customer accounts
  • Process customer payments and apply them to customer accounts
  • Reconcile customer accounts to ensure accuracy
  • Resolve customer billing disputes
  • Generate and send invoices to customers
  • Follow up with customers regarding overdue payments
  • Monitor customer accounts for delinquent payments
  • Prepare and submit monthly reports to management
  • Maintain customer accounts in the accounting system
  • Prepare and submit customer statements
  • Respond to customer inquiries regarding billing and payment
  • Assist with month-end closing activities
  • Assist with other accounting tasks as needed.

Eligibility Specialist

06.2021 - 08.2022
  • Determine eligibility, maintain and complete data requirements for all claim records, demonstrating efficiency and the desire to produce results
  • Documentation of claim information through the use of multiple systems and online resources with a high level of accuracy
  • Troubleshoot and resolve claim records with missing or inadequate information by using analytical thinking skills
  • Establishes rapport and credibility with contacts by providing excellent customer service in a professional and respectful manner
  • Promptly handles escalated claims to ensure short turn-around times in other departments by understanding the “bigger picture” and valuing teamwork
  • Adheres to all HIPAA/state/federal guidelines for communication regarding patient health information (PHI).

Teller

FOCUS Bank
  • Received loan and utility payments, sending funds to correct destinations.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Educated customers on online banking and mobile banking applications.
  • Monitored and verified suspicious activity on customer accounts.

Branch Manager

First Community Bank- Eagle Mountain
04.2016 - 08.2016
  • Maintained confidentiality of bank records and client information
  • Gathered and reviewed customer feedback to improve operations
  • Engaged employees in business processes with positive motivational techniques
  • Resolved escalated customer issues in a timely manner
  • Maintained friendly and professional customer interactions
  • Met deadlines by proactively managing individual and team tasks
  • Led team of four staff
  • Opened Checking, Savings, and Bond accounts.

Teller

FNBC Bank
08.2015 - 04.2016
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
  • Coordinated daily cash reconciliation at a high-volume location
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Organized, stocked and maintained the teller window area
  • Processed quarterly Vault and ATM audits with a zero error rate
  • Maintained balancing record with accuracy
  • Executed wire transfers, stop payments and account transfers
  • Handled various accounting transactions
  • Collected member loan payments
  • Maintained friendly and professional customer interactions
  • Rapidly and efficiently prepared customer and ATM cash and change orders
  • Pulled daily branch reports.

Accounting Technician

Patrick Air Force Base
04.2014 - 06.2015
  • Trained new employees on accounting principles and company procedures
  • Analyzed monthly balance sheet accounts for corporate reporting
  • Generated financial statements and facilitated account closing procedures each month
  • Performed administrative tasks such as record-keeping, writing correspondence and gathering materials
  • Followed up with customers to collect information and verify details
  • Collected and arranged information and entered details into computer database
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations
  • Compiled general ledger entries on a short schedule with nearly 100% accuracy
  • Researched topics and completed due diligence to resolve issues in a timely manner
  • Prepared accurate financial statements at end of the quarter
  • Supervised and coordinated assigned audits promptly and professionally
  • Created presentation formats for monthly/quarterly reviews of expense charge-outs
  • Prepared financial pages for presentation to senior management
  • Provided extensive clerical and administrative support to department staff
  • Set up and updated customer accounts with interactions, payments and personal information
  • Maintained integrity of general ledger, including the chart of accounts.

Military/Civilian pay Technician

187th Fighter Wing
06.2006 - 08.2010
  • Processed payment documents for the base as well as Geographically Separated Units (GSU's) attached to the base Dannelly Field
  • The 187th Fighter Wing does 18-month rotations overseas which allowed me to become very familiar with the extra overseas entitlements
  • Years of experience in maintaining knowledge on entitlement policies, procedures, and operations between the Financial Manager, HRO, Military Personnel Offices (MILPO), Department of Finance and Accounting Service (DFAS) and the payroll office
  • Looked into Military and Civilian pay issues, found the problems and corrected it in a timely manner
  • Stayed current with day-to-day processing by using payroll systems; MIAP, AROWS, MAPPER, OLRV, REMEDY, and CMS
  • Processed short tour orders, NGB 105's long tour and proper entitlements, bonuses, and other transactions for collections and payments within MAPPER
  • Performed all additional duties as assigned to me.

United States Air Force – Air National Guard

08.2003 - 02.2013
  • Administered Education and Training programs
  • Served as Education and Training Program manager
  • Consulted on ISD process and career field Education and Training Plans (CFETP)
  • Advised on Education and Training materials and services
  • Conducted work center visits, and organized programs to develop and conduct job site training
  • Advised on unit and individual Education and Training progress
  • Identified Education and Training providers, capabilities, and resources, and ensured availability of materials
  • Recommended revisions to Education and Training programs and CFETPs
  • Helped obtain and analyze history of Education and Training achievements, establish goals, and enroll in classes, course, and programs
  • Prepared and maintained records, files, and materials
  • Maintained liaison with activities conducting, scheduling, or supporting Education and Training requirements
  • Coordinated and scheduled events and facility use
  • Requested course quotas
  • Monitored formal Education and Training process
  • Maintained records of course attendance, withdrawals, completions and costs
  • Managed automated systems and products, measurement tools, multimedia and maintenance qualification training programs, and the extension course program
  • Organized Education and Training programs to achieve educational goals and mission requirements
  • Maintained Education and Training data and provided statistical reports on programs and operations
  • Monitored progress, problems, causes, and then found proper corrective action
  • Participated in utilization and training workshops, training planning teams, and training planning groups.

Education

Bachelor’s Degree - Accounting

Florida Institute of Technology - Online
Melbourne, FL
09.2024

Associate of Arts - Accounting

Florida Institute of Technology-Melbourne
Melbourne, FL
01.2016

High School Diploma -

Mascoutah High School
Mascoutah, IL
05.2004

Skills

Accounting

  • Accounts Payable
  • Account Reconciliation
  • Accounts Receivable
  • Analysis Skills
  • Compliance, banking laws, and regulations
  • Auditing
  • Bank Reconciliation
  • Business Analysis
  • Financial Analysis
  • Financial Report Writing
  • Financial Statement Preparation
  • General Ledger Accounting
  • General Ledger Reconciliation
  • Journal Entries
  • Microsoft Office
  • Office Management
  • Payroll
  • QuickBooks
  • Sage/Peachtree
  • Tax Experience
  • Windows
  • Rapid 10-key data entry
  • Team Building and Leadership
  • Team Collaboration
  • GAAP principles

Timeline

Accounts Receivables

Agra Turf
03.2023 - Current

Eligibility Specialist

06.2021 - 08.2022

Branch Manager

First Community Bank- Eagle Mountain
04.2016 - 08.2016

Teller

FNBC Bank
08.2015 - 04.2016

Accounting Technician

Patrick Air Force Base
04.2014 - 06.2015

Military/Civilian pay Technician

187th Fighter Wing
06.2006 - 08.2010

United States Air Force – Air National Guard

08.2003 - 02.2013

Teller

FOCUS Bank

Bachelor’s Degree - Accounting

Florida Institute of Technology - Online

Associate of Arts - Accounting

Florida Institute of Technology-Melbourne

High School Diploma -

Mascoutah High School

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Faith Morris