Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Nardo

Gurnee,US

Summary

Experienced in information security with a proven track record of identifying and mitigating security vulnerabilities. Strong problem-solving skills and applied knowledge of cybersecurity protocols to effectively protect data.

Overview

12
12
years of professional experience

Work History

Package Handler

FedEx Express
04.2025 - Current
  • Scanning packages
  • Demonstrated ability to lift up to 75 pounds safely and repeatedly.
  • Loaded and unloaded packages from trucks, consistently meeting deadlines.
  • Followed all safety regulations and procedures when handling packages.
  • Efficiently handled large volumes of packages within established time frames.

Chapter President

SCLA
03.2025 - Current
  • Organized a variety of events to increase membership engagement, highlighting creative problem-solving capabilities.
  • Coordinated monthly meetings with the board of directors to ensure alignment between goals and objectives, showcasing exceptional communication skills.
  • Maintained relationships with external stakeholders and partners, displaying adept diplomacy and interpersonal aptitude.

Retail Manager

Dispo and Beyond
10.2023 - 03.2025
  • Created and maintained positive employee relations by building, leading, and developing quality retail team.
  • Tracked store performance metrics such as sales goals, labor costs and shrinkage rates.
  • Managed store operations, including inventory control, budgeting and financial reporting.
  • Monitored daily operations of the store including cash handling procedures.
  • Ensured that all merchandise was accurately priced and properly stocked.
  • Connected with customers by meeting guests and anticipating needs.
  • Resolved customer complaints quickly and efficiently to boost customer satisfaction.
  • Set prices and credit terms for goods and services, based on forecasts of customer demand.

Apparel Manager

Walmart
11.2022 - 10.2023
  • Coordinated product selection, pricing, inventory control, and visual displays of merchandise.
  • Provided training and mentoring to new employees on apparel knowledge and store policies and procedures.
  • Developed comprehensive reports on weekly and monthly sales figures as well as forecasting future trends based on past performance.
  • Supervised a team of 10+ associates in all aspects of retail operations including stocking shelves, cashiering duties, cleaning and maintenance tasks.
  • Managed day-to-day operations including customer service, staff scheduling, stock management, and store upkeep.
  • Utilized strong interpersonal skills to build relationships with customers, vendors, and team members.
  • Monitored daily sales activities to ensure accuracy in reporting and compliance with company policies.
  • Maintained high standards of customer service through prompt resolution of customer complaints or inquiries.
  • Evaluated employee performance regularly through coaching sessions and feedbacks to ensure productivity goals were met.
  • Developed and implemented merchandising strategies to maximize sales and optimize profits.
  • Addressed and resolved client or customer inquiries to foster superior standards of service.
  • Coordinated with other departments to ensure seamless execution of store-wide initiatives; this led to a more cohesive brand identity and improved customer experience.

Package Handler

FedEx:Ground
07.2015 - 10.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.

Admin Clerk

CH Robinson
04.2013 - 06.2015
  • Answered incoming calls promptly, providing information or transferring calls as necessary.
  • Organized files and records systematically, ensuring easy access when needed.
  • Answered telephones to give information to callers, take messages, or transfer calls.
  • Managed confidential information discreetly, respecting privacy policies.
  • Entered and maintained data in computerized systems.
  • Successfully managed office supplies and inventory, utilizing organizational skills.
  • Performed data entry and document scanning.
  • Developed presentations, reports, and other documents.
  • Assisted in the preparation of documents such as letters, memos, reports and presentations with accuracy and attention to detail.
  • Maintained an orderly work environment to ensure efficiency of operations.
  • Scanned documents into digital format for electronic filing system.
  • Scanned, faxed, and filed invoices and sales receipts.
  • Typed, formatted, and proofread outgoing correspondence and documents.
  • AS400
  • Data Entry

Education

Bachelor of Arts (B.A.) - Cyber Security Candidate

Indiana Tech
Fort Wayne, IN
01.2028

Skills

  • Heavy lifting
  • Sorting packages
  • Loading and unloading
  • Adaptable to change
  • Data entry
  • Microsoft Excel
  • File management
  • Accuracy and attention to detail
  • Data accuracy
  • Attention to detail
  • Customer Service-oriented
  • Problem-solving
  • Independent worker
  • Time management
  • Data management
  • Proofreading
  • Word processing
  • Document processing
  • Administrative support
  • Office administration
  • Fast typing speed
  • Filing and data archiving
  • Meticulous attention to detail
  • Workflow management
  • Data processing
  • Linux operating system
  • Python

Timeline

Package Handler

FedEx Express
04.2025 - Current

Chapter President

SCLA
03.2025 - Current

Retail Manager

Dispo and Beyond
10.2023 - 03.2025

Apparel Manager

Walmart
11.2022 - 10.2023

Package Handler

FedEx:Ground
07.2015 - 10.2022

Admin Clerk

CH Robinson
04.2013 - 06.2015

Bachelor of Arts (B.A.) - Cyber Security Candidate

Indiana Tech

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