Faith O'connor

• Directed incoming calls to appropriate departments or employees, enhancing communication efficiency.
• Created spreadsheets in Microsoft Excel for accurate record-keeping and reporting.
• Coordinated travel arrangements and itineraries for office personnel, optimizing logistics.
• Researched and prepared information for presentations delivered to high-level executives.
• Ordered catering services for meetings and conferences, ensuring attendee satisfaction.
• Took detailed notes during meetings and disseminated information to relevant stakeholders.
• Managed daily invoices, reports, and proposals to maintain organizational workflow.
• Maintained confidentiality of sensitive information to protect company interests.

• Managed cash register functions, processing credit, debit, and cash transactions efficiently.
• Operated point-of-sale interface to record customer orders and payment details accurately.
• Organized merchandise by restocking displays and returning items to designated areas.
• Unboxed new products and arranged them attractively on shelves to enhance visibility.
• Executed floor moves and display maintenance to keep sales areas well-stocked and appealing.
• Recommended products based on customer needs, enhancing personalized service.
• Educated customers on offerings to improve product knowledge and satisfaction.
• Monitored customer behaviors to identify potential security threats and escalated concerns.

• Analyzed conflicts impartially, considering all perspectives and relevant laws.
• Drafted settlement agreements, securing signatures from both parties to finalize resolutions.
• Collaborated with diverse coworkers to address product and service-related issues effectively.
• Exhibited self-sufficiency by consistently meeting workflow demands.
• Demonstrated leadership through process improvements and training initiatives.

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• Provided structured mentorship to assigned students through individual and small group meetings.
• Modeled academic and social behaviors to foster positive student attitudes.
• Developed organizational systems, including binders, for effective document management.
• Counseled students on course selection, scheduling, and study techniques.
• Shared positive life experiences to enhance self-esteem and promote social interaction.