Faith Parrent
Springfield
Summary
Dynamic Assistant Community Manager with a proven track record at Student Quarters and Greystar in the Springfield student housing market, skilled in leasing, marketing and operations management. Able to carry out effective leasing strategies and adherence to fair housing regulations, with proven track record to drive success in competitive markets.
Overview
6
6
years of professional experience
Work History
ASSISTANT COMMUNITY MANAGER
Greystar Property Management
05.2025 - Current
- Maintained accurate records of tenant/lead interactions, facilitating efficient communication and follow-up.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Collected rental payments from residents and kept meticulous records of delinquent accounts, resulting in improved on-time payments and reduced delinquencies.
- Developed marketing materials and pre-leasing campaign to promote available units, increasing visibility and interest in the property.
ASSISTANT COMMUNITY MANAGER
Student Quarters
02.2024 - 04.2025
- Assist the Community Manager with personnel management, strategic planning, financial management, and risk management.
- Manage high-quality on-site staff through the implementation of effective recruitment, training, coaching, and development programs.
- Implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy.
- Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
LEASING AND MARKETING MANAGER
Student Quarters
02.2023 - 02.2024
- Developed and implemented successful marketing plans and leasing strategies resulting in increased occupancy rates year over year.
- Work closely with the Community Manager to set leasing goals, develop strategic plans and execute achieving budgeted occupancy.
- Assist with recruiting, interviewing, and hiring efforts of all leasing team members.
- Accurately prepare and have a thorough knowledge of all lease-related paperwork, and maintain accurate prospect traffic and leasing data.
MARKETING ASSOCIATE
Aspen Heights
02.2020 - 05.2022
- Suggested innovative ideas for improving current marketing processes and procedures.
- Achieved two lease terms of 100% occupancy at move in.
- Performed outreach marketing at local schools, housing fairs, and events.
Education
Bachelor of Science (B.S.) - Marketing Management
Missouri State University
Springfield, MO12.2022
Skills
- Occupancy management
- Rent collection and delinquency
- Tenant relations
- Entrata Management Software
- Fair Housing training
- Financial budgeting and reporting
Assistant Manager of the Year Nominee
Attended Student Quarters' Annual Impact Summit as one of three nominees for Assistant Manager of the Year, voted upon by company Executives, Regional Managers, and Community Managers.
Timeline
ASSISTANT COMMUNITY MANAGER
Greystar Property Management
05.2025 - Current
ASSISTANT COMMUNITY MANAGER
Student Quarters
02.2024 - 04.2025
LEASING AND MARKETING MANAGER
Student Quarters
02.2023 - 02.2024
MARKETING ASSOCIATE
Aspen Heights
02.2020 - 05.2022
Bachelor of Science (B.S.) - Marketing Management
Missouri State University
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