FAITH PEOPLES

• Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
• Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
• Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
• Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
• Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
• Used Software to document patient information, progress notes, and treatment plans.

As needed, I provided coverage for the front desk of Global Center of Autism Services.

• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.