Faith Pinell
Sherwood,AR
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Rhea Foundations
Little Rock, AR
12.2021 - Current
- Managed over 30 customer calls per day, answered multi-line phone system, routing calls, and delivering messages to staff.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
Visual Director
Know Purpose
Little Rock, AR
07.2020 - Current
- Achieved brand recognition by spearheading development and implementation of new marketing materials, web designs and social media plans.
- Improved market positioning and increased revenue by 15% with fresh and modern approaches.
- Maintained consistent content through effective strategic planning and development management.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Traveled to market, visited vendors and assisted buyers with merchandise selection.
- Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
Junior Account Executive
Nexus Enterprises
09.2021 - 01.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Communicated between internal and external stakeholders, clients and vendors.
- Identified sales growth opportunities by networking and building relationships with potential advertisers.
- Marketed solutions and services to stakeholders across multiple levels of organization.
- Executed successful budget, talent and sales campaign development.
Lead of Operations
Forever 21
Little Rock, AR
03.2018 - 11.2020
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance and purchasing functions.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
- Reduced shrinkage 10% by closely monitoring inventory and security procedures.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Education
High School Diploma -
Parkview Magnet High School
Little Rock, AR05.2018
Skills
- Multitasking and Time Management
- Research and Analytical Skills
- Data Entry Documentation
- Administrative Procedures
- Remote Conferencing
- Sales and Marketing Support
- Adaptability and Flexibility
- Adobe InDesign, Adobe Photoshop, Adobe Illustrator, and Canva
- Creative Strategies
- Customer Service and Assistance
- Administrative Support Experience
- B2B Sales
Timeline
Administrative Assistant
Rhea Foundations
12.2021 - Current
Junior Account Executive
Nexus Enterprises
09.2021 - 01.2022
Visual Director
Know Purpose
07.2020 - Current
Lead of Operations
Forever 21
03.2018 - 11.2020
High School Diploma -
Parkview Magnet High School
Similar Profiles
Charisse CobbCharisse Cobb
Transcriptionist/Front Office Receptionist at Rhea, Boyd & Rhea Law FirmTranscriptionist/Front Office Receptionist at Rhea, Boyd & Rhea Law Firm
Dana Giblock, LCSW-QSDana Giblock, LCSW-QS
Clinical Director / VP of Clinical Services at Foundations to Freedom / Foundations to HealingClinical Director / VP of Clinical Services at Foundations to Freedom / Foundations to Healing
Sagar S KadamSagar S Kadam
Manager – HR at Motherhood Hospitals (RHEA Healthcare Pvt. Ltd)Manager – HR at Motherhood Hospitals (RHEA Healthcare Pvt. Ltd)
Gage TaylorGage Taylor
Environmental Scientist at CTEHEnvironmental Scientist at CTEH
A’nya JacksonA’nya Jackson
Title Specialist at Crain Automotive TeamTitle Specialist at Crain Automotive Team