Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Faith Raines

Faith Raines

Mebane,NC

Summary

Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. As well as fast-paced, high-volume environments. Consistently adheres to safety standards, and maintains open availability and flexibility to work various shifts.

Overview

7
7
years of professional experience

Work History

Heat Press Operator (seasonal)

Sports Endeavors
06.2024 - 09.2024
  • Unloaded and loaded items from conveyors, machines, (and conveyances.
  • Operate heat press; customizing products such as shirts, pants, book bags, and more to meet customers expectations.
  • Carefully packaged finished products and prepared for shipment.
  • On downtime, help pick materials and prep work for new or miss-picked orders and/or help other stations catch up.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated machinery proficiently and in compliance to safety standards.
  • Cultivated professional working relationships with peers and supervisors.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Upheld cleanliness standards throughout factory floor, ensuring hygienic work environment conducive to productivity.
  • Streamlined workflow through effective coordination with other departments, such as design and shipping teams.
  • Ensured accurate record-keeping of completed jobs and materials used for efficient inventory management.
  • Delivered high-quality results under tight deadlines, working efficiently during peak demand periods.

Sales Associate

Walgreens
02.2021 - 06.2024
  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
  • Customers received merchandise recommendations based on their needs and preferences
  • Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.

Delivery Driver

Pizza Hut
08.2023 - 05.2024
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Sales Associate

OshKosh B'Gosh
08.2017 - 12.2021
  • Unboxed new merchandise and restocked the store in appealing and organized arrangements to promote items.
  • Organized racks and shelves to maintain store visual appeal to engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Tanning Consultant

Hawaiian tan
08.2020 - 09.2021
  • Followed all of the necessary procedures for scheduling spa appointments on a regular basis
  • Had an excellent attendance record and on time for work
  • Effectively communicated with management about critical customer issues
  • Completed inventory and restocking assignments as needed
  • Had a thorough understanding of all spa and resort products and services
  • Informed customers about the health and safety of tanning salons and procedures
  • Made sure that personal and professional documents were filed properly
  • Updated computer system with client schedules, inventories and spa information
  • Restocked all areas of the spa with linen and laundry.

Barista

Reed's Coffee + Art
01.2020 - 03.2020
  • Cleaned the counters, machines, utensils, and seating areas every day
  • Prioritized drink requests while managing interruptions
  • Continued to broaden my understanding of coffee styles and varieties
  • Made product recommendations based on a thorough understanding of each customer's needs and preferences
  • Kept up with my attendance and punctuality on a regular basis
  • Gave customers detailed information on beverage preparation and offered samples of the latest brews.

Education

Associate of Science - Radiological Science

Cape Fear Community College
Wilmington, NC
06.2026

High School -

Cedar Ridge High School
Hillsborough, NC
05.2020

Skills

Team Collaboration

Operating machinery

Assembly and production

Materials Management

Friendly and outgoing

Active listener

Opening and closing duties

Cash Handling

Cleanliness

Adaptive and creative

Safe Food Handling Practices

Professional Demeanor

Timeline

Heat Press Operator (seasonal)

Sports Endeavors
06.2024 - 09.2024

Delivery Driver

Pizza Hut
08.2023 - 05.2024

Sales Associate

Walgreens
02.2021 - 06.2024

Tanning Consultant

Hawaiian tan
08.2020 - 09.2021

Barista

Reed's Coffee + Art
01.2020 - 03.2020

Sales Associate

OshKosh B'Gosh
08.2017 - 12.2021

Associate of Science - Radiological Science

Cape Fear Community College

High School -

Cedar Ridge High School
Faith Raines