Faith Redkey

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• I transferred a few times the starbucks in california, and waxahachie starbucks.

I reviewed and resolved differences between accounting information and cash drawer, restocked , arranged and organized merchandise in front lines and products sales.

• Provided exceptional customer service by anticipating guest needs and responding promptly to requests.
• Managed food and beverage orders accurately to ensure a smooth dining experience for guests.
• Trained new staff on menu knowledge and customer service protocols to enhance team performance.

Maintained cleanliness and organization of dining area to create a welcoming environment for guests.

my job at red robin taught me skills such as working in a fast-paced environment. While preforming and taking orders accurately. up-selling appetizers, specialty beverages and desserts to increase guest check averages loved this job. How to handle intense situations and decision making under pressure. All my customers would always leave happier then when they got there, i really pride myself on how well I worked during covid.

• Developed and implemented training programs to enhance employee skills and service quality.
• Streamlined operational processes to improve efficiency and reduce wait times.
• Coordinated with suppliers to ensure timely delivery of quality ingredients.
• Led weekly team meetings to promote collaboration and address operational challenges.

I have been a restaurant manager at Mountain mikes for over two years now and have learned to lead a team in a hectic environment. I have interview employees, hired and filled out W-2 forms. Also helping with scheduling, marketing and money management and doing inventory for the company while enforcing and communicating job expectations & procedures.