Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Reigle

Auburndale

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Bob Evans Restaurant. Proven ability to enhance team efficiency and guest satisfaction through effective shift management and adherence to cleanliness standards. Experienced in cash handling and fostering a positive work environment, contributing to reduced turnover rates.

Overview

3
3
years of professional experience

Work History

Server/Host

Glory Days Grill
11.2024 - Current
  • Learned and implemented safety protocols to ensure a secure dining environment.
  • Assisted in taking customer orders efficiently using point-of-sale systems.
  • Adapted quickly to menu changes and communicated updates to guests.
  • Maintained cleanliness and organization of dining areas for optimal guest experience.

Process Assistant

Amazon
12.2023 - 04.2024
  • Supported Area Manager in daily operations of the Pick department, ensuring safety, quality, and productivity goals were met.
  • Trained, coached, and mentored 20+ associates on standard work procedures, safety compliance, and performance expectations.
  • Monitored workflow and proactively allocated labor to priority areas to maximize efficiency during peak demand.
  • Conducted quality audits to identify process gaps and implemented corrective actions to improve accuracy and reduce defects.
  • Utilized Amazon systems (AFT, RTS, Scanner tools) to track productivity, troubleshoot issues, and resolve inventory discrepancies.
  • Led daily stand-up meetings to communicate goals, recognize top performers, and reinforce safety protocols.
  • Acted as first point of contact for associate concerns, escalating issues to leadership when necessary.
  • Assisted in the development of new associates by onboarding, cross-training, and supporting career path growth.

Assistant Manager

Bob Evans Restaurant
04.2022 - 04.2023
  • Host (Apr – May 2022)
  • Delivered exceptional guest service by greeting and seating up to 200+ guests daily, managing waitlists, and ensuring a welcoming atmosphere.
  • Supported front-of-house operations by coordinating with servers and maintaining smooth table turnover during peak hours.
  • Shift Leader (May – Nov 2022)
  • Supervised and motivated a team of 10+ employees per shift, ensuring adherence to company standards for service, safety, and cleanliness.
  • Balanced cash drawers, processed daily sales reports, and assisted with inventory control.
  • Resolved guest concerns quickly and professionally, maintaining a high customer satisfaction rating.
  • Assistant Manager (Dec 2022 – Apr 2023)
  • Oversaw daily operations, including scheduling, staffing, training, and performance management of 30+ employees.
  • Increased team efficiency by implementing improved shift organization and labor allocation strategies.
  • Managed opening and closing procedures, financial reporting, and compliance with food safety regulations.
  • Supported hiring and onboarding of new employees, reducing turnover by fostering a positive work environment.

Education

No Degree - Psychology

California University of Pennsylvania
California, PA

High School Diploma -

Carlynton High School
Carnegie
05-2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Safe food handling
  • Team collaboration
  • Table bussing
  • Point of sale operation
  • Guest seating
  • Food safety
  • Shift management

Timeline

Server/Host

Glory Days Grill
11.2024 - Current

Process Assistant

Amazon
12.2023 - 04.2024

Assistant Manager

Bob Evans Restaurant
04.2022 - 04.2023

No Degree - Psychology

California University of Pennsylvania

High School Diploma -

Carlynton High School

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