Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Faith Reinhardt

Kent,WA

Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Pro Cashier

Lowe's Home Improvement
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.

Customer Service Representative

Lowe's Home Improvement
07.2022 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Built relationships with customers using strong persuasion and active listening skills.

Fulfillment Associate

Lowe's Home Improvement
02.2022 - 07.2022
  • Selected and filled orders from stock to fulfill customer requirements.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Followed procedures at all times for personal and team safety.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Kept work areas neat, clean and free from debris.

Trash Collector

Valet Living LLC
04.2020 - 02.2022
  • Collected and gathered garbage from buildings, businesses and other facilities seven days per week.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Auburn Mountainview High School
Auburn, WA
06.2018

Skills

    • Customer Assistance
    • Cash Register Operation
    • Payment Collection
    • Cleaning and Sanitizing
    • Telephone Etiquette
    • Administrative Tasks
      • Records Management
      • Computer Skills
      • Front Desk Management
      • Time Management
      • Attention to Detail
      • Friendly, Positive Attitude

Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions.


Timeline

Pro Cashier

Lowe's Home Improvement
08.2023 - Current

Customer Service Representative

Lowe's Home Improvement
07.2022 - 08.2023

Fulfillment Associate

Lowe's Home Improvement
02.2022 - 07.2022

Trash Collector

Valet Living LLC
04.2020 - 02.2022

High School Diploma -

Auburn Mountainview High School
Faith Reinhardt