Faith Renodin
Herkimer
Summary
Highly energetic and driven young women, with a strong background of providing exceptional customer service. Seeking new opportunities where I can apply critical skills as well as gaining experience.
Overview
4
4
years of professional experience
Work History
Summer Youth Employee
HERKIMER COUNTY HISTORICAL SOCIETY
Herkimer
06.2021 - 08.2022
- Demonstrated excellent customer service skills while.
- Updated digital databases containing information about artworks exhibited at the museum.
- Facilitated interactive activities designed to increase visitor engagement and appreciation of the museum's artwork.
Customer Service Supervisor
HANNAFORD SUPERMARKETS
Herkimer
06.2022 - Current
- Trained customer service representatives on customer service standards, policies, and procedures.
- Coaches employees through day-to-day work and complex problems.
- Collaborates with staff members to implement customer service initiatives.
- Coordinates customer service activities to ensure customer satisfaction and loyalty.
- Handles cash responsibilities, pick-ups, and loans.
Online Personal Shopper/Expediter
HANNAFORD SUPERMARKETS
Herkimer
10.2022 - Current
- Received work assignments from order system to fill orders
- Maintained positive working relationships with customers, team members, and leadership
- Utilized selection process for products within store and bagged products following bagging standards.
Scan-file Coordinator
HANNAFORD SUPERMARKETS
Herkimer
05.2023 - Current
- Monitor and verify all additions and changes made to the store's item file.
- Test scan items in all areas of the store, report discrepancies, and make sure discrepancies have been corrected.
- Take the initiative to aggressively solve time-sensitive issues.
Assistant Manager
Annutto's Green House's
Herkimer
05.2024 - Current
- Provided guidance on best practices for transplanting seedlings into larger containers or beds.
- Maintained a safe and clean work environment by adhering to safety regulations, procedures and protocols.
- Plant for the upcoming seasons
- Answered customer questions and provided information.
Bookkeeper
Hannaford Supermarket
Herkimer
05.2024 - Current
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Received and recorded cash, checks and transfers.
- Complete cash deposits, as well as check deposits.
- Manage self-checkout cash levels, as well as setting up cash tills.
Education
High School Diploma -
Herkimer Jr./Sr. High School
Herkimer, NY06.2022
Associate of Business Administration - Business Administration
Mohawk Valley Community College
Utica, NY05-2025
Bachelor of Science - Business Administration
Utica University
Utica, NY08-2026
Skills
- Leadership
- Organization
- Communication
- Self-motivated
- Time management
- Analytical
- Problem solver
- Customer service
Awards
- Community Service Award
- Academic Honor Roll 2018-2020 (Junior National Honor Society)
- Member of the National Honor Society 2020-2022
- Athlete of The Year 2022
- Presidents List Fall 2022 Herkimer College
- Presidents List Spring 2023 Herkimer College
- Presidents List Fall 2023 Herkimer College
- Presidents List Spring 2024 Mohawk Valley
- Presidents List Fall 2024 Mohawk Valley
- Presidents List Spring 2025 Mohawk Valley
- Phi Theta Kapa 2024-2025 Mohawk Valley
Accomplishments
- Graduated high school with 3.8 (High honors)
- Graduated from Mohawk Valley Community College with 4.0 (With Honor)
- Phi Theta Kapa
- April 2023 Power of you champion Herkimer Hannaford
Extracurricular Activities
- Phi Theta Kapa (MVCC)
References
References available upon request.
Timeline
Assistant Manager
Annutto's Green House's
05.2024 - Current
Bookkeeper
Hannaford Supermarket
05.2024 - Current
Scan-file Coordinator
HANNAFORD SUPERMARKETS
05.2023 - Current
Online Personal Shopper/Expediter
HANNAFORD SUPERMARKETS
10.2022 - Current
Customer Service Supervisor
HANNAFORD SUPERMARKETS
06.2022 - Current
Summer Youth Employee
HERKIMER COUNTY HISTORICAL SOCIETY
06.2021 - 08.2022
High School Diploma -
Herkimer Jr./Sr. High School
Associate of Business Administration - Business Administration
Mohawk Valley Community College
Bachelor of Science - Business Administration
Utica University