Faith Ritter

• Supervised and mentored a team of technicians, ensuring efficiency and high quality customer service.

• Train new team members on pest control techniques, equipment usage and maintenance, maintaining compliance with state regulations

• Conduct thorough inspections and assessments of residential and commercial properties to identify pest and develop tailored treatment plans

• Develop strong relationships with clients providing exceptional service

• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.