Faith Robards
Sarasota,FL
Summary
I’m a strong team player and I can be relied on to work well with others. I can work well under pressure and consistently meet deadlines. I’m an excellent communicator and my skill set also includes problem solving with any difficult obstacles. My creativity and innovative thinking skills helps me develop intelligent solutions to business problems/ customer needs. My positive attitude and eagerness to learn helps me constantly expand my skills. I value my morals and work ethic with professionalism. My Motto is, "To always try to act in kindness since we do not know what goes on in others lives."
I’m committed to achieving the highest level of performance and satisfaction in everything I do.
Overview
6
6
years of professional experience
Work History
Nutrition Attendant
Sarasota Memorial Hospital
03.2023 - Current
- Improved patient satisfaction by delivering timely and accurate meal services tailored to individual dietary needs.
- Assisted dietitians in developing customized meal plans for patients with specific nutritional requirements or allergies.
- Collaborated closely with other departments to ensure seamless integration of nutrition services into comprehensive patient care plans.
- Exhibited strong attention to detail when assembling patient trays, ensuring that all meal components adhered to specified dietary guidelines and restrictions.
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly.
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets.
- Monitored patient progress, documenting changes in health status and nutritional status.
Medical Receptionist
Integrated ENT
07.2022 - 01.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Beauty Advisor
Sephora
06.2021 - 05.2022
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Trained new staff in product knowledge and customer service protocols.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Beauty Advisor
Ulta
10.2020 - 02.2021
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Fostered a welcoming environment by greeting clients upon arrival and offering refreshments during consultations or service appointments.
Server
Wayback Burgers
02.2018 - 10.2020
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Clinical Dietician
Currently Enrolled- NASM
High School Diploma -
Savannah Technical College
Savannah, GA02.2018
Skills
- Safety Awareness
- Incident Reporting
- Ticketing
- Trash Removal
- Guest Relations
- Quality Assurance
- Multi-Line Phone System
- Complaint Resolution
- Cleaning Procedures
- Empathy and compassion
- Professional demeanor
- Positive attitude
- Team player attitude
Timeline
Nutrition Attendant
Sarasota Memorial Hospital
03.2023 - Current
Medical Receptionist
Integrated ENT
07.2022 - 01.2023
Beauty Advisor
Sephora
06.2021 - 05.2022
Beauty Advisor
Ulta
10.2020 - 02.2021
Server
Wayback Burgers
02.2018 - 10.2020
Clinical Dietician
Currently Enrolled- NASM
High School Diploma -
Savannah Technical College
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