Faith Rogerson
Abingdon,VA
Summary
Professional with a proven track record at Chick-fil-A for enhancing customer satisfaction and team productivity. Excelled in decision-making and relationship building, achieving high levels of employee engagement and customer service excellence. Skilled in multitasking and problem-solving, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
Work History
Manager
Chick-fil-A
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Teachers Assistant
Emmanuel Christian School
08.2020 - 06.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance
- Update paperwork with students and keep up with their grades
- Worked with lead teacher to monitor class schedule and take attendance.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Cashier
Ross Dress for Less
11.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Home School
West Columbia, SC06-2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
- Documentation and reporting
- Relationship building
- Problem resolution
- Adaptability and flexibility
- Positive attitude
- Multitasking
- Problem-solving
Timeline
Cashier
Ross Dress for Less
11.2022 - 04.2023
Manager
Chick-fil-A
05.2022 - Current
Teachers Assistant
Emmanuel Christian School
08.2020 - 06.2023
High School Diploma -
Home School
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