Faith Rohrer
Lancaster,PA
Summary
Experienced customer service professional with 6+ years providing exceptional service to customers. Skilled in conflict resolution, problem-solving, and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Licensed Medical Aesthetician
Face Forward Skin Care Center
06.2023 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Designed promotional materials and marketing campaigns that attracted new clientele while maintaining existing customer loyalty.
- Developed successful treatment packages that catered specifically to the unique needs of each client demographic.
Restaurant Hostess
Conestoga Wagon
01.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Certificate - Esthetics
Lancaster Cosmetology
Lancaster02-2024
Skills
Customer Service, Communication, Time management, Teamwork Skills, Work ethic
Timeline
Licensed Medical Aesthetician
Face Forward Skin Care Center
06.2023 - Current
Restaurant Hostess
Conestoga Wagon
01.2022 - 05.2023
Certificate - Esthetics
Lancaster Cosmetology
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