Faith Salgado
Cartersville
Summary
Skilled in delivering exceptional customer satisfaction by efficiently managing customer requests, needs, and concerns. Possessing excellent communication skills and a sharp analytical mindset for effectively addressing and resolving issues. Recognized for building and maintaining trustworthy client relationships, fostering reliable and mutually beneficial long-term partnerships.
Overview
3
3
years of professional experience
Work History
General Factory Worker
Zep Inc.
07.2023 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
- Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
- Conducted routine quality checks using precision measuring tools, guaranteeing high standards were met consistently.
- Adapted quickly to new production technologies, maintaining company's competitive edge in manufacturing.
- Maintained high-quality standards for all manufactured products, ensuring customer satisfaction.
- Provided backup support for other production areas during high-demand periods, demonstrating versatility.
- Maintained organized work area by cleaning and removing hazards.
Barista
Starbucks
02.2023 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Warehouse Associate
Oak Valley Designs
06.2022 - 11.2022
- In warehouse duties
- Was in charge of replacing damaged or missing products in a timely and efficient manner
- Kept all documentation and records accurate and up-to-date with the most recent data to avoid errors in processing or delivery
- Maintain a clean work area
- Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate
- Packaged the items and made accurate labels for the weight, the address, how big the item is
- In office duties
- Checked proofs for print quality, making adjustments and retouching as needed
- I'm in charge of a social media network and a website
- Edited, toned, captioned, and uploaded photographs for news publications
- Used digital and computer manipulative applications to adjust, modify, and network photos
- Created engaging content to keep social media channels updated and on brand
- Managed all social media platforms, including Facebook, Instagram, and Twitter to keep brand messages consistent
- Kept all websites up to date
Cashier
Panera Bread
03.2022 - 08.2022
- Credit cards, checks, gift cards, and coupons were all processed by me
- Educated customers about promotions to increase sales
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Used cash registers and POS systems to request and record customer orders and compute bills
- Was in charge of arranging and stocking FOH merchandise
Retail Associate
Belk
11.2021 - 06.2022
- Kept the sales floor clean by straightening and facing merchandise
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Answered questions about store policies and concerns to support positive customer experiences
- Used the POS register system to process information and merchandise
- Helped customers by answering their questions and completing their requests
- Was energised and inspired to perform sales floor activities such as merchandising and selling
- Continued to improve my personal selling skills and product knowledge
- Kept dressing rooms clean throughout my shift
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
Education
High School -
Woodland High School
Cartersville, GA05.2022
Skills
- Active listening skills
- Positive and friendly
- Cash register operation
- Retail sales
- POS systems knowledge
- Organization
- Shipment processing
- Quantity calculations
- Lifting and sorting
- Labeling and boxing
- Workplace cleanliness
- Manufacturing
- General housekeeping
- Assembly line work
- Operating machinery
- Safety compliance
- Supervisory skills
- Assembly protocols
- Hand tool usage
- Good communication
- Teamwork and communication
- Following instructions
- Attention to detail
- Pallet jacks
Timeline
General Factory Worker
Zep Inc.
07.2023 - Current
Barista
Starbucks
02.2023 - 07.2023
Warehouse Associate
Oak Valley Designs
06.2022 - 11.2022
Cashier
Panera Bread
03.2022 - 08.2022
Retail Associate
Belk
11.2021 - 06.2022
High School -
Woodland High School
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