Faith Sands
Fort Wayne,IN
Summary
I have no previous barista experience, but I want to learn, and more importantly, I want to be good at it. I have a big interest in becoming a barista, and I am determined to do what I have to do to succeed. I am already well-versed in customer service, and I know I would be capable of delivering a fun and courteous customer experience.
I am determined to provide quality work in my life, whether professionally or at home. I'm a people person. A hard worker. I take my time. I am organized, and it definitely is a skill I carry to work with me. When I'm not working, I have several hobbies. I crochet, bake, cook, fish, and rockhound. I am a member of the Three Rivers Mineral and Gem Society. I dye my hair; currently, I'm green.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Kohl's
11.2021 - 03.2022
- I worked at the customer service desk, the Amazon returns desk, curbside pickup, and as a regular sales associate working at a cash register.
- I received returns, promoted store credit cards, marked stolen items, performed exchanges for customers, and answered customer phone calls.
- I enjoyed problem-solving for customers, and I still do.
- I boxed Amazon returns and packed defective or damaged products to be sent back to the supplier.
Care assistant
Provincial Care
Belfast, Northern Ireland
01.2020 - 01.2021
- I worked as a care assistant for a private nursing provider.
- My main tasks revolved around helping elderly or other physically and cognitively impaired clients with medications, care and otherwise daily home tasks to help them feel more independent.
- Communication with clients and their family members was always a key aspect and detailed, thorough daily record keeping was completed.
- I worked with both young and old clients.
- Examples of care; distributing medications, assisting in hygiene, food preparation.
- Northern Ireland, Belfast
Apprentice
Fat Fish Marketing
Newry, Northern Ireland
01.2019 - 2019
- Clients communicated the research and analysis they would want us to find on a certain topic for their business, and we would create articles, presentations and information pieces for their use in the future.
- I researched and compiled data to be used in digital marketing.
- My role was to collect primary research to present to our clients on the topic of their choosing.
- Northern Ireland, Newry
Education
Level 3 National Extended Diploma - Business
Southern Regional College
Newry, Northern Ireland01.2021
High school graduate -
St Marys Newry
Newry, Northern Ireland01.2018
Skills
- Punctual
- Structured
- Goal-oriented
- Active listening
- Customer service
- Organizational skills
Timeline
Customer Service Assistant
Kohl's
11.2021 - 03.2022
Care assistant
Provincial Care
01.2020 - 01.2021
Apprentice
Fat Fish Marketing
01.2019 - 2019
Level 3 National Extended Diploma - Business
Southern Regional College
High school graduate -
St Marys Newry