Summary
Overview
Work History
Education
Skills
Timeline
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Faith Schweitzer

Oregon City,OR

Summary

Dedicated professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support, as well as manual labor. Responsible, punctual and productive professional when working with little to no supervision. Proficient in customer service best practices and related options.

Overview

8
8
years of professional experience

Work History

Customer Service Representative/Flight Attendant

Alaska Airlines
02.2022 - Current
  • Assisted passengers with check-in, issues tickets, provides flight information, checks baggage and solves ticket-related travel problems.
  • Collaborated with flight crew to maximize smooth and safe flights.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.


Administrative Assistant

TriCor Brand Communications
11.2019 - 02.2022
  • Responsible for supporting an administrative accountant helping them stay organized and complete tasks that allow them to focus on more advanced responsibilities.
  • Duties comprised of organizing meetings, greeting visitors and composing documents as well as helping with billing and invoicing for the company.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Floor Staff to Manager

Regal Cinemas
07.2015 - 02.2019
  • Responsible for the day-to-day operations of movie theaters
  • Ensured that everything ran smoothly, from ticket sales to concessions and other services.
  • Oversaw the maintenance of the theater’s facilities, including the restrooms, concession stand, lobby, and box office.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Managing the operations of the theater by balancing tills, scheduling employees, purchasing supplies, and handling customer requests.

Barista

Living Room Coffee House
04.2022 - 09.2022
  • Often opened or closed coffee house, balancing register tills and handling money for the operation to continue smoothly.
  • Helped maintain the daily operations of the cafe.
  • Worked closely with other baristas to make coffee drinks and prepare food as well as keep a clean organized store front
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Barista

Starbucks
02.2019 - 11.2019
  • Helped maintain the daily operations of the cafe
  • Worked closely with other baristas to make co ee drinks and prepare food as well as keep a clean organized store front
  • Engaged with customers in a personable and service-oriented manner
  • Able to make transactions by cash or credit.

Education

Diploma -

Oregon City High School
Oregon City, Oregon
06.2017

Skills

  • Quick and Willing to Learn
  • Positive and Friendly
  • Exceptional Customer Relations and Service
  • Team player
  • Verbal and Written Communication Skills
  • Microsoft Word

Timeline

Barista

Living Room Coffee House
04.2022 - 09.2022

Customer Service Representative/Flight Attendant

Alaska Airlines
02.2022 - Current

Administrative Assistant

TriCor Brand Communications
11.2019 - 02.2022

Barista

Starbucks
02.2019 - 11.2019

Floor Staff to Manager

Regal Cinemas
07.2015 - 02.2019

Diploma -

Oregon City High School

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Faith Schweitzer