Faith Scripko
Harrisburg,PA
Summary
Dynamic and results-driven professional with extensive experience in customer service and teamwork at Wendy's Restaurant. Proven ability to enhance operational efficiency through effective multitasking and organization. Recognized for delivering exceptional service and maintaining high standards of cleanliness, contributing to increased customer satisfaction and loyalty.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
12
12
years of professional experience
Work History
Crew Member
Wendys Restaurant
11.2025 - Current
- Operated cash register, processed transactions accurately and efficiently.
- Prepared food items following strict safety and quality standards.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Managed inventory levels, restocked supplies as needed to ensure optimal service flow.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Assistant Store Manager
Family Dollar
07.2025 - 10.2025
- Assisted in daily operations, ensuring compliance with company policies and procedures.
- Managed inventory control processes to minimize stock discrepancies and improve availability.
- Trained and mentored new staff on customer service protocols and operational standards.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
Sandwich Artist
SUBWAY®Restaurants
07.2025 - 10.2025
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
Sandwich Artist
SUBWAY®Restaurants
01.2024 - 06.2025
- Collaborated with team members to achieve daily sales targets through effective teamwork.
- Developed streamlined processes for order taking that reduced wait times for customers.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Maintained clean and sanitary work station, contributing to hygienic dining environment.
- Customized orders to accommodate special requests, enhancing customer loyalty.
Barista
Starbucks
01.2021 - 12.2022
- Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Operated espresso machines and brewing equipment, producing high-quality beverages consistently.
- Trained new baristas on beverage preparation and customer service protocols to enhance team efficiency.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Sandwich Artist
SUBWAY®Restaurants
01.2014 - 12.2020
- Prepared sandwiches following customer specifications and company standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in training new staff on sandwich preparation techniques and customer service protocols.
- Managed inventory levels, ensuring fresh ingredients were available for daily operations.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Implemented improved sandwich assembly methods that enhanced speed and consistency of orders.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Northern High School
Dillsburg, PA06-2016
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Taking orders
- Integrity and honesty
- Resilience and persistence
Timeline
Crew Member
Wendys Restaurant
11.2025 - Current
Assistant Store Manager
Family Dollar
07.2025 - 10.2025
Sandwich Artist
SUBWAY®Restaurants
07.2025 - 10.2025
Sandwich Artist
SUBWAY®Restaurants
01.2024 - 06.2025
Barista
Starbucks
01.2021 - 12.2022
Sandwich Artist
SUBWAY®Restaurants
01.2014 - 12.2020
High School Diploma -
Northern High School