Faith Sherrill
Camp Lejeune,NC
Summary
Detail-oriented Property Management professional with 5 years of hands-on experience, proficient at leveraging organizational skills to effectively manage multiple priorities with precision. Committed to exceeding expectations and eager to assume additional responsibilities to contribute towards team objectives. Seeking to leverage my wealth of experience and expertise in a challenging role within the property management industry, with a focus on long-term career growth and advancement.
Overview
5
5
years of professional experience
Work History
Assistant Community Manager
Winn Companies
03.2024 - Current
- Worked with maintenance staff to complete timely repairs and enhancements.
- Maximized performance by monitoring daily activities and mentoring team members.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Inspected vacant units and common areas regularly to identify repairs needing immediate attention and uphold community standards.
- Conducted regular audits of physical and digital filing systems to identify inconsistencies, ensuring accuracy and completeness.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Demonstrated exceptional time management skills while working on multiple priorities simultaneously without compromising quality or deadlines.
Resident Services Coordinator
Winn Companies
05.2023 - 03.2024
- Managed 847 home community with enlisted service members & civilian residents in absence of Assistant & Community Managers
- Handles delinquency processes in absence of Assistant Community Manager while ensuring meticulous records are kept and payments received
- Manage accurate record-keeping in Yardi to track resident interactions, incidents, and program participation effectively
- Facilitates move-in process for new residents by coordinating lease signing, home inspections, and key handovers while adhering to all legal requirements
- Completes final move-out walk-throughs with tenants to identify required repairs and cost of repairs
- Mentors and prioritizes required trainings for incoming Coworkers.
Community Association Manager
Innovative Property Solutions
03.2022 - 09.2022
- Managed 6 HOA Communities with 20-100 homes per community
- Increased association compliance by conducting regular inspections and enforcing regulations fairly while being disciplined in specification of each communities covenants and bylaws
- Enhanced communication between homeowners and board members through regular meetings and detailed reports
- Prepared comprehensive financial reports for board review, ensuring transparency in budgeting decisions and fiscal health of each association managed
- Streamlined administrative processes, increasing efficiency of approvals for architectural review requests.
Property Manager
Flagship Property Management
06.2019 - 06.2021
- Managed 800 Single family & Multifamily homes
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within regional market landscape
- Negotiated and executed contracts between Investors and Property Management Company
- Handled tenant and owner complaints promptly and appropriately ensuring proper documentation
- Completed final move-out walk-throughs creating scope of work for required repairs
- Maintained original leases and renewal documents in digital format via Appfolio
- Monitored tenant behavior and implemented corrective action to maintain compliance with all properties
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation
- Scheduled maintenance vendors to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property value
- Prepared and filed tenant evictions while successfully representing property investors during court proceedings
- Executed accounts receivables and payables, providing timely and accurate financial reporting.
Education
Licensed Property Manager -
Wyatt Institute of Realty
Greenville, SC12.2019
High School Diploma -
South Carolina Virtual Charter School
Columbia, SC06.2018
Skills
- Office Management
- Flexible and Adaptable
- Customer Service and Engagement
- Quick learning aptitude
- Communications
- Fair Housing Regulations
- Delinquency Resolution
- Accounting & Budgeting
- Microsoft Office
- Organizational skills and attention to detail
- Yardi Software
- Military Housing Knowledge
Timeline
Assistant Community Manager
Winn Companies
03.2024 - Current
Resident Services Coordinator
Winn Companies
05.2023 - 03.2024
Community Association Manager
Innovative Property Solutions
03.2022 - 09.2022
Property Manager
Flagship Property Management
06.2019 - 06.2021
Licensed Property Manager -
Wyatt Institute of Realty
High School Diploma -
South Carolina Virtual Charter School
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