Faith Smith
Phoenix,AZ
Summary
Dedicated candidate eager to leverage knowledge in social services and program. Conscientious with extensive experience advocating for the social and economic well-being of individuals and families. Extensive experienced working with geriatric, chronically ill, and disabled populations in long-term care environments. Proven track record of helping patients successfully navigate healthcare systems to gain access to care while supporting best outcomes. Communicative, collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
9
9
years of professional experience
Work History
Transitional Care Manager Assistant
Innovation Care Partners
04.2019 - Current
- Responsible for implementing final checklist and discharges for the Transitional Care Managers
- Professionalism and ability to maintain confidentiality
- Assist patients to their appropriate teams, community agencies, and organizations to meet the patient needs
- Provided interviews for clients and families to assess situations, and implement services to address the patient needs
- Develop multidisciplinary teams to create a strategic comprehensive treatment plan to help assist the patient needs
- Knowledge of community resources assist the TCM in provided resources to patient as needed
- Implemented strategy to ensure accurate and complete documentations is recorded to every patient outcome
- Responsible for providing coaching and Care Coordination to assign patients, along with monitoring
- The status of cases and clinical data entry.
Social Work Intern, Work Intern
HonorHealth Scottsdale Shea, Innovation Care Partners
09.2022 - 05.2023
- Computer skills including use of Microsoft Word and Excel
- Experience working with individuals with physical, emotional, behavioral, and other barriers
- Professionalism and ability to maintain confidentiality
- Advanced writing and documentation skills
- Skilled at performing assessments and identifying appropriate services
- Knowledge of community resources
- Proven ability to establish and maintain contacts with referral sources and service providers
- Social, Acute & Post-Acute Setting
08.2021 - 04.2022
- Interviewing patients at bedside to complete initial assessment to help identify appropriate treatment plan to help identify discharge needs and next level care
- Work with individuals with physical, emotional, behavioral, and other barriers
- Professionalism and ability to maintain confidentiality
- Advanced writing and documentation skills
- Skilled at performing assessments and identifying appropriate services
- Knowledge of community resources
- Proven ability to establish and maintain contacts with referral sources and service providers
- Motivational interviewing
- Completed readmissions reviews, identifying why a patient was readmitted within 30 days and submitted to leadership for review
CNA, Lake Pleasant Post-Acute Rehabilitation
02.2018 - 04.2019
- Responsible for the care and daily needs of residents, contributed to a positive atmosphere and camaraderie amongst co-workers and residents
- Took and recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed
- Transported patients, using wheel chair or wheeled cart or assisted patients to walk
- Turned and repositioned bedfast patients to prevent bedsores
- Changed bed linens, ran errands, directed visitors, answered telephones
- Enhanced independence for the residents and ensured their safety at all times
Patient Care Technician
Banner Health
04.2018 - 03.2019
- Help in assisting patient with basic hygiene needs, maintained records of patient care, condition, progress, or problems
- Provided patients and families with emotional support
- Checked patients pulse, temperature, and respiration, noting changes and abnormalities to nurse
- Performed a variety of duties as requested by client, such as obtaining household supplies or running errands
- Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert
- Performed electronic charting, updated medical records, and tactfully resolved critical and emergency situations
Medication Aide
Inn at the Amethyst
10.2015 - 10.2017
- Answered patients call signals
- Turned and repositioned bedridden patients to prevent bedsores
- Observed patients conditions, measured and recorded food and liquid intake and output and vital signs, and reported changes to professional staff
- Fed patients who are unable to feed themselves
- Collected specimens such as urine, feces, or sputum
- Provided patient care by supplying and emptying bed pans, applying dressings and supervising exercise routines
- Order, store and assist with medications according to facility policy and procedures and current physician orders
- Maintain, transcribe and document in the Medication Assistance Record according to Policy and Procedures
- Supervised residents who self-administered medication while following company and regulatory guidelines
- Report any changes in resident's physical conditions and/or behaviors
Education
Master’s Degree -
Grand Canyon University
Phoenix, AZ2023
Bachelor’s Degree -
University of Phoenix
2018
UPD -
University of Phoenix
2018
High School Diploma -
Brookline College
2011
High School Diploma -
Gateway Community College
2001
High School Diploma - Assist/Phlebotomy
Kaplan College
2000
Business Administration Certification -
Skills
- EPIC EMR, ChartMax, Adobe Acrobat, Athena Net, File Maker Pro, MS Office (Excel, Word, PowerPoint, Outlook), Time management, Customer Service
- ICD-9, CPT-4 & Medical Terminology, 50 wpm Ten Key Touch, Fingerprint Clearance
- Patient Advocacy
- Individualized Care Plans
- Quality Patient Care
- Patient Documentation
- Resource Coordination
- Customer Satisfaction
- Health Education
- Clerical Support
- Community Resources
- HIPAA Regulations
- Interoffice Correspondence
- Interdisciplinary Collaboration
- Care Coordination
- Quality Improvement
- Transition planning
- Patient assistance
Timeline
Social Work Intern, Work Intern
HonorHealth Scottsdale Shea, Innovation Care Partners
09.2022 - 05.2023
08.2021 - 04.2022
Transitional Care Manager Assistant
Innovation Care Partners
04.2019 - Current
Patient Care Technician
Banner Health
04.2018 - 03.2019
CNA, Lake Pleasant Post-Acute Rehabilitation
02.2018 - 04.2019
Medication Aide
Inn at the Amethyst
10.2015 - 10.2017
Master’s Degree -
Grand Canyon University
Bachelor’s Degree -
University of Phoenix
UPD -
University of Phoenix
High School Diploma -
Brookline College
High School Diploma -
Gateway Community College
High School Diploma - Assist/Phlebotomy
Kaplan College
Business Administration Certification -
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