Faith Smith
Irvine,CA
Summary
Dedicated high school graduate with a proven track record of providing exceptional performance and leadership qualities. Adept at fostering positive interactions and ensuring satisfaction. Eager to join a customer service role where my strong communication skills, positive attitude, and commitment to excellence can contribute to memorable customer encounters.
Overview
3
3
years of professional experience
Work History
Certified Nursing Assistant
Laguna Hills Health & Rehab Center
08.2025 - Current
- Managed care for over 12 patients per shift in a high-demand long-term care facility.
- Delivered hands-on support for activities of daily living, prioritizing patient comfort, dignity, and safety.
- Facilitated collaboration with nurses and healthcare team members to execute individualized care plans.
Front Desk Attendant, Kids Club Associate
EOS Fitness
10.2024 - Current
- Addressed member inquiries and concerns to enhance customer satisfaction and loyalty.
- Facilitated communication through phone calls, emails, and in-person interactions to ensure prompt resolution of concerns and general inquiries.
- Engaged with team members to establish and maintain a supportive atmosphere for children's development.
- Monitored and maintained cleanliness of areas to support operational efficiency.
Retail, Guest Services Employee
Wild Rivers
06.2024 - 01.2025
- Coordinated efforts with team to maintain a well-organized and efficient retail environment.
- Acquired proficiency in computer systems and honed organizational skills for effective merchandise visualization and customer service.
- Addressed and dealt with guest issues to maintain high levels of customer satisfaction.
- Coordinated seasonal promotions to enhance product visibility and drive sales.
Director's Assistant - Volunteer
Royal Family Kids Camp
05.2023 - 09.2024
- Assisted the director in planning and executing camp activities and schedules.
- Acted as a liaison between the director, other staff members, and attendees, ensuring smooth communication and problem resolution.
- Helped in organizing and supervising camp activities, fostering a positive and collaborative environment.
Education
High School Diploma -
Foothill High School, Tustin Connect High School
06.2025
Skills
Customer Service
Leadership
Team Collaboration
Communication
Problem-Solving
Timeline
Certified Nursing Assistant
Laguna Hills Health & Rehab Center
08.2025 - Current
Front Desk Attendant, Kids Club Associate
EOS Fitness
10.2024 - Current
Retail, Guest Services Employee
Wild Rivers
06.2024 - 01.2025
Director's Assistant - Volunteer
Royal Family Kids Camp
05.2023 - 09.2024
High School Diploma -
Foothill High School, Tustin Connect High School