Faith Soto
Phoenix,AZ
Summary
Hardworking and reliable 22 year old with a successful history of managing competing priorities and meeting challenging performance targets. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
5
5
years of professional experience
Work History
PM Technician
Arnold Machinery
09.2023 - 04.2024
- Enhanced safety measures by regularly reviewing and updating standard operating procedures, promoting a safe working environment for all staff members.
- Developed strong relationships with colleagues across departments, fostering a collaborative work environment focused on achieving shared goals and objectives.
- Maintained a clean and organized workspace, promoting efficiency and safety during maintenance activities.
- Maintained comprehensive records of completed maintenance tasks, providing valuable data for future reference and analysis.
- Repaired machinery and equipment according to manufacturer specifications.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Coordinated effectively with outside vendors when required for specialized repairs or servicing needs, maintaining open communication throughout the process.
Millwork Sales Specialist/RTV Clerk
Lowes Home Improvement
01.2022 - 10.2023
- Stayed current on industry trends and new product offerings, enabling informed discussions with clients about innovative solutions for their projects.
- Resolved customer issues promptly, resulting in high levels of client satisfaction and repeat business.
- Maximized product availability by maintaining accurate inventory records and coordinating with suppliers for timely deliveries.
- Utilized software to create digital renderings of proposed designs, allowing customers to visualize completed projects before installation began.
- Developed strong relationships with vendor representatives, facilitating efficient handling of product returns.
- Safeguarded company assets through vigilant monitoring of returned merchandise for signs of theft or fraud.
- Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries.
- Prepared invoices, processed payments and set up plans for remaining account balances.
- Performed regular audits on processed returns to identify potential issues or inconsistencies requiring further investigation.
Main Office Secretary
Star Fisheries
02.2019 - 01.2022
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Implemented new software systems that increased efficiency within the main office while also providing training sessions for team members.
- Managed incoming and outgoing correspondence, ensuring timely responses to clients and stakeholders.
- Managed filing system, entered data and completed other administrative tasks.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Education
High School Diploma -
Carl Hayden High School
Phoenix, AZ05.2019
Skills
- Adaptable and Flexible
- Strong Communication, Excellent Written and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Problem solving ability
- Blueprint and schematic understanding
- Mechanical expertise
- Office Management
- Multitasking and Time Management
- Fast Learner
- Attention to Detail
Languages
Spanish
Native or Bilingual
Affiliations
- Chris Porter - Arnold Machinery Branch Manager (623) 323-7550
- Alfonso G. - Arnold Machinery Field Supervisor (623) 285-5586
- Mike Martinez - Lowes Specialty Supervisor (480) 392-1110
- Jesus Flores - Administration Office (623) 628- 7430
- Gerardo Montoya - Bid Machine Forman (602) 875-7609
Timeline
PM Technician
Arnold Machinery
09.2023 - 04.2024
Millwork Sales Specialist/RTV Clerk
Lowes Home Improvement
01.2022 - 10.2023
Main Office Secretary
Star Fisheries
02.2019 - 01.2022
High School Diploma -
Carl Hayden High School
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