Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Spearman

Indianapolis,IN

Summary

Obtaining a position that will give me excellent working and objective skills, that will help me to carry on in any and all of my future working environment settings. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations.

Overview

3
3
years of professional experience

Work History

Housekeeper

Whitestown, IN
05.2023 - 09.2023
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.

Server

09.2024 - 01.2023
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Team lead

Dollar General
Indianapolis
09.2022 - 01.2023
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Demonstrated versatility by taking up additional roles such as cashiering and freight management.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Operated cash register to process cash, check, and credit card transactions.
  • Prepared and closed out registered with accurate money handling and documentation of all values.

Sales Associate

Walmart
Indianapolis, IN
03.2021 - 01.2022
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

Skills

  • Technical Skills
  • Costumer Service Skills
  • Freight Experience Skills
  • Cashier Skills
  • Sales Skills
  • Teamwork skills
  • Leadership Skills
  • Housekeeping Skills
  • Serving Skills
  • Hardworking Skills

Timeline

Server

09.2024 - 01.2023

Housekeeper

05.2023 - 09.2023

Team lead

Dollar General
09.2022 - 01.2023

Sales Associate

Walmart
03.2021 - 01.2022

Faith Spearman