Faith Tarver
Forney,TX
Summary
Dynamic Assistant Merchandise Manager at Dollar Tree with proven expertise in retail operations and team leadership. Recognized for optimizing stockroom organization and enhancing customer engagement. Skilled in time management and effective communication, consistently delivering exceptional service and resolving inquiries efficiently. Committed to fostering a collaborative work environment and driving operational excellence.
Overview
8
8
years of professional experience
Work History
Assistant Merchandise Manager
Dollar Tree
Forney, Texas
07.2024 - Current
- Guided the layout and organization of merchandise in-store, optimizing space for incoming product to flow to the floor according to weekly manifests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored employee absences and tardiness to ensure adequate coverage for shifts.
- Utilized scheduling software to organize and update daily, and weekly schedules.
Floor Technician
ABM Janitorial Services
Richardson, Texas
11.2023 - 07.2024
- Mixed water and detergents or acids to prepare cleaning solutions.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Cleaned hard-surface floors with mops, scrubbers, or other cleaning equipment.
- Ensured all safety protocols were followed when operating power tools and equipment.
- Trained new staff on proper floor care techniques and safety protocols.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
Smoothie Barista
Smoothie King
Mesquite
07.2023 - 11.2023
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Tailored orders to address customer allergies and gluten concerns.
- Greeted customers in a friendly manner and answered their questions about menu items.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Cleaned blenders, mopped and swept floors and stocked coolers.
- Prepared and served various types of smoothies.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
Fulfillment Associate
Amazon
Forney, TX
10.2021 - 05.2022
- Accepted, processed and quickly filled orders.
- Managed personal performance metrics, striving for continuous improvement in speed and accuracy.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Trained new employees regarding warehouse procedures and standards.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Assisted in training new fulfillment associates, sharing best practices and tips.
- Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
- Participated in meetings with other departments to discuss safety initiatives related to the use of personal protective equipment.
Job Title
Academy Sports and Outdoors
Mesquite, TX
08.2019 - 07.2021
- Excelled in recruiting customers for the academy credit card program
- Recognized by management for providing exceptional customer service.
- Built and stocked footwear displays to showcase specific styles, brands and seasonal merchandise.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Performed regular stockroom duties, including receiving shipments and organizing back stock.
- Handled returns and exchanges according to company policies.
- Resolved customer complaints in a professional manner while adhering to company policies.
Food Service Team Member
Whataburger
Mesquite
09.2017 - 05.2019
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Operated cash register to process cash, check, and credit card transactions.
- Stored food items properly in designated areas following FIFO principles.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Communicated effectively with fellow team members to ensure smooth operations of the restaurant.
- Maintained professional demeanor during interactions with customers and co-workers.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cooked menu items according to specific recipes using various kitchen equipment safely.
Education
Degree incomplete - sonography technician
El centro college
Dallas, TX06.2021
High School -
Dr. Ralph poteet highschool
Mesquite, TX04.2019
Skills
- Team leadership
- Retail operations
- Stockroom organization
- Clear communication
- Time management
Volunteer Experience
Terrell First Assembly of God, Annual Mother's Day and Valentine's Day Flower Tent Attendant, Annual Fourth of July Firework Stand Attendant, Trunk or Treat Worker every Halloween, Volunteer Sunday School Leader
Awards
Mesquite ISD Student Lighthouse, 2019, Poteet High School, The student lighthouse award is a way for teachers to pick an exceptional student that they believe possesses innate leadership skills and someone who is a light for others.
Timeline
Assistant Merchandise Manager
Dollar Tree
07.2024 - Current
Floor Technician
ABM Janitorial Services
11.2023 - 07.2024
Smoothie Barista
Smoothie King
07.2023 - 11.2023
Fulfillment Associate
Amazon
10.2021 - 05.2022
Job Title
Academy Sports and Outdoors
08.2019 - 07.2021
Food Service Team Member
Whataburger
09.2017 - 05.2019
Degree incomplete - sonography technician
El centro college
High School -
Dr. Ralph poteet highschool