Faith Taula
Puyallup,WA
Summary
Customer service professional with a robust background in assisting customers and resolving inquiries effectively. Recognized for strong problem-solving skills and maintaining positive customer experience. Team-oriented with focus on collaboration and achieving results, adaptable to changing environments. Utilizes effective communication and active listening to enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Pharmacy Technician
Walgreens
11.2023 - 11.2024
- Utilized pharmacy computer systems to enter patient and prescription data
- Effectively handle irate customers and complaints in a friendly, patient manner.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Back of House Team Member
Chick-fil-A
04.2023 - 08.2023
- Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
- Followed all food safety procedures, resulting in a perfect health inspection rating
- Prepared food items according to company standards.
Referee
Bethel Association Recreation
11.2019 - 01.2022
- Collaborated with fellow referees to ensure consistent application and enforcement of the rules
- Managed players and coaches in a professional and respectful manner during matches
- Monitor time remaining in the game and make sure players are safe.
Education
High School Diploma -
Emerald Ridge
06.2023
Skills
- Team collaboration
- Effective leadership
- Flexible problem-solving
- Skilled in rapid skill development
- Customer service
- Problem resolution
- Outstanding communication skills
- Empathetic and genuine
- Self-motivated support professional
- Skilled in using Microsoft Office tools
- Strong work ethic
- Proficient time management
- Effective multitasking
Languages
Samoan
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
08.2024 - Current
Pharmacy Technician
Walgreens
11.2023 - 11.2024
Back of House Team Member
Chick-fil-A
04.2023 - 08.2023
Referee
Bethel Association Recreation
11.2019 - 01.2022
High School Diploma -
Emerald Ridge