Summary
Overview
Work History
Education
Skills
Accomplishments
Experience Overview
Timeline
Generic

Faith Taylor

Lakewood,CA

Summary

Business Development Manager skilled in growing sales and improving client relations. I have a robust background in B2B and B2C sales and finance, project management, account management, and marketing. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.

Overview

21
21
years of professional experience

Work History

Business Development Manager

United Credit
04.2022 - Current
  • Manage a portfolio of 1200 plus small, medium, and large accounts
  • Grow assigned account activity to drive company revenues
  • Establish long-term partnerships with key partners
  • Identify and direct new and emerging accounts toward optimal outcomes
  • Actively monitor volume and revenue, identifying product optimization and upsell opportunities
  • Educate merchants on UC programs, benefits, rates, and compliance requirements
  • Monitor merchant performance to develop strategies to increase volume
  • Maintain knowledge of the industry and awareness of competitor products/solutions
  • Introduce program changes and enhancements to assigned territory
  • Collaborate with leadership to identify program and merchant issues and develop solutions
  • Collaborate with the marketing team to develop and execute marketing/incentives initiatives
  • Identify business opportunities using knowledge of clients, markets, products, and services.

National Sales Manager

Signature Card Services
01.2015 - 12.2019
  • Developed and managed a diversified book of business valued at over fifty million in credit card processing
  • Assisted with contract negotiation on large B2B clients with seven figure processing volumes
  • Implemented affinity brand developed by SVP and took brand to market with excellent growth in 36 months of over 150% of revenue against Year 1 revenue
  • Won endorsements from two of the largest charitable organizations in niche verticals for the company
  • Led in-house sales team that consistently exceeded quota for twelve straight quarters
  • Directly managed, oversaw marketing campaigns and overall implementation for a 35,000-merchant member association
  • Responded to, and won, an RFP for a buying co-operative with over 5,000 members and lead sales team and marketing efforts to get sales penetration and met personal production quota every quarter
  • Established over a dozen referral relationships that generated a steady influx of new monthly leads
  • Implemented and trained sales team on using Salesforce.

National Account Executive

Signature Card Services
06.2012 - 01.2015
  • Exceeded quota, in first 90 days and exceeded quota every quarter thereafter
  • Promoted to team lead within first 6 months
  • Top producer
  • Increased personal account portfolio year over year on average 47%
  • Led a team with the rebranding and reorganization of four portfolio companies into one organization
  • Recruited, won account, and trained with driven results over one thousand independent contractors on wireless and online terminals for a mainstream service association
  • Established over a dozen referral relationships that generated a steady influx of new monthly leads
  • Signed several large multi-million-dollar clients, one that generated $10MM annually in credit card processing.

CSS Sales and Finance Manager

Auto Purchase Consulting
09.2002 - 06.2011
  • Converted inbound leads to new clients
  • Identified and built relationships with new cars dealers throughout the US to provide vehicles
  • Facilitated and closed new car sales including financing
  • Developed marketing plans that increased sales, customer response, repeat and referral business
  • Managed a team of twelve plus CSS Representatives
  • Identified, hired, and trained staff
  • Monitored customer buying trends, market conditions and the competition to adjust strategies and achieve sales goals.
  • Identified best loan product for client working from a pool of 50 plus lenders
  • Upsold consumers on aftermarket products and warranty’s
  • Developed and approved leasing and financing plans for clients
  • Directly communicated w/ buyers, underwriters, and funders to obtain approvals
  • Settled client debt disputes for pennies on the dollar.

Education

Bachelor of Psychology -

Ottawa University
01.2014

Skills

  • Sales Management
  • Relationship Development
  • CRM Software
  • Partnership Development
  • Sales Presentations
  • Revenue Growth
  • Client Acquisition
  • Negotiation Tactics
  • Cold-Calling
  • Territory Management
  • Digital Marketing Knowledge
  • Deal Closing
  • Active Listening
  • Time Management
  • Trade Show Participation
  • Lead Generation
  • Relationship Building
  • Brand Development
  • Sales and Marketing
  • Effective Negotiator

Accomplishments

  • Employee of the Year 2013.
  • Sales Leader of the Year 2013, 2014, 2015.
  • Won endorsements from two of largest charitable organizations in niche verticals.
  • Top Salesman 28 consecutive quarters

Experience Overview

Bringing a solid sales foundation in finance, payments, technology, SaaS, and automotive, complemented by a keen awareness of platform and market development. Proven ability to navigate evolving technologies in developing markets, emphasizing solution-based sales processes. Experienced in commercializing new technologies in complex, saturated markets with a focus on customer relations, product knowledge, and implementation skills. Skilled in identifying new customer opportunities, fostering customer sales, and leading outreach planning and marketing initiatives. Known for excellent communication and relationship-building skills, with a track record of creating and nurturing partner relationships at all organizational levels.

Timeline

Business Development Manager

United Credit
04.2022 - Current

National Sales Manager

Signature Card Services
01.2015 - 12.2019

National Account Executive

Signature Card Services
06.2012 - 01.2015

CSS Sales and Finance Manager

Auto Purchase Consulting
09.2002 - 06.2011

Bachelor of Psychology -

Ottawa University

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Faith Taylor