Overview
Work History
Skills
Timeline
Generic

Faith Velasquez

Naples,FL

Overview

2
2
years of professional experience

Work History

House Cleaner

ocd cleaning company
Key Largo, FL
05.2024 - 11.2024
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Washed windows inside and outside as needed.
  • Organized closets according to customer specifications.
  • Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Cleaned homes following specific and detailed protocols and requests.

Cashier

JCPenney
Springhill, FL
10.2023 - 12.2023
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped with purchases and signed customers up for rewards program.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Counted and balanced cashier drawers.

Gift Shop Attendant

Edgewater Beach Hotel
Naples, FL
08.2022 - 04.2023
  • Replenished gift shop supplies such as cards, ribbons, boxes, bags.
  • Provided excellent customer service by helping customers select gifts for special occasions.
  • Communicated effectively with management regarding any issues that arose during shifts.
  • Completed inventory of merchandise in store and restocked items as needed.
  • Monitored stock levels to identify any shortages or overages in inventory.
  • Assisted with stocking shelves, organizing displays, and setting up new items.
  • Ensured accuracy of shelf tags and pricing information throughout the store.
  • Greeted customers and answered questions about products.
  • Operated cash register to process customer purchases.
  • Maintained a clean and organized store environment.
  • Advised customers on product features, benefits, and warranties.
  • Assisted with unloading shipments from delivery trucks when they arrived at the store.
  • Performed opening and closing duties including counting money in drawer and locking doors securely.
  • Maintained cleanliness of store premises by dusting shelves and vacuuming floors.
  • Verified that all gift shop items were properly labeled with correct descriptions.
  • Handled customer complaints in a polite and professional manner.
  • Organized gift wrapping services for customers who requested them.
  • Processed sales, returns, and exchanges using POS register system.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Kept shelves stocked and well-organized to maximize customer sales.
  • Bagged or packaged purchases and wrapped gifts.

Prep Cook

Edgewater Beach Hotel
Naples, FL
07.2022 - 12.2022
  • Trained new employees on proper techniques of preparing meals safely.
  • Adhered strictly to safety regulations while handling sharp knives or operating machinery.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Communicated effectively with fellow staff members regarding meal preparations.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Followed recipes to prepare meals according to customer specifications.
  • Discarded spoiled food items immediately following established procedures.
  • Measured ingredients accurately using measuring cups and spoons.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Assisted in serving meals to customers as needed.
  • Heated sauces, soups and gravies according to specified methods.
  • Maintained records of daily food usage in accordance with health regulations.
  • Kept the kitchen area clean at all times during shifts.
  • Maintained an accurate inventory of supplies needed for daily operations.
  • Sliced meats to prepare for cooking and assembly of menu items.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Helped train and develop new talent.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Handled advanced thawing and food pre-preparation for upcoming meals.

Skills

  • Safe Chemical Handling
  • Cleaning and sanitization
  • Surface sanitation
  • Meal Preparation
  • Housekeeping
  • Customer Service
  • Restocking supplies

Timeline

House Cleaner

ocd cleaning company
05.2024 - 11.2024

Cashier

JCPenney
10.2023 - 12.2023

Gift Shop Attendant

Edgewater Beach Hotel
08.2022 - 04.2023

Prep Cook

Edgewater Beach Hotel
07.2022 - 12.2022

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Faith Velasquez