FAITH WARREN
Fort Worth,TX
Summary
Dynamic bartender/ cocktail server with a proven track record at Blum/ Sporting Club - Dallas & Red River - Dallas, excelling in customer service and suggestive selling. Recognized for enhancing guest experiences and increasing repeat clientele through engaging interactions. Highly reliable and skilled in inventory management, ensuring efficient operations while maintaining a clean and compliant workspace.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Red River - Dallas
Dallas, TX
06.2023 - 10.2024
- Managed inventory levels, reducing waste through efficient stock control practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Served high customer volumes during special events, nights, and weekends.
Bartender/VIP Cocktail Server
Sporting Club/ Concrete Cowboy - Days of Gold LLC
Dallas , TX
05.2018 - 03.2023
- Prepared and served cocktails and beverages to enhance guest experiences.
- Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
- Trained new bartenders on drink recipes and customer service protocols.
- Adhered to health and safety regulations, promoting a secure environment for guests and staff.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery
- Delivered exceptional customer service in fast-paced dining environment
- Accurately processed orders using point-of-sale systems
Server/ Bartender
Hooters Inc.
01.2013 - 11.2015
- Managed multiple tables efficiently while maintaining high standards of food and beverage knowledge.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely order delivery and quality presentation.
- Implemented upselling techniques that increased average check totals through strategic recommendations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Education
Early Childhood Education
Texas Tech University
Lubbock, TXHigh School Diploma -
Flower Mound High School
Flower Mound, TX06-2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Customer service expertise
- Professional appearance
- Suggestive selling
- Alcohol awareness
- Sales expertise
Certification
TABC Certified
Food Handler Certified
Timeline
Bartender
Red River - Dallas
06.2023 - 10.2024
Bartender/VIP Cocktail Server
Sporting Club/ Concrete Cowboy - Days of Gold LLC
05.2018 - 03.2023
Server/ Bartender
Hooters Inc.
01.2013 - 11.2015
Early Childhood Education
Texas Tech University
High School Diploma -
Flower Mound High School