Faith Watts
Marshall,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Fence and Gate Fabricator/Installer
H&L Fence and Gates LLC
09.2025 - Current
- Constructed and installed various fence types, ensuring adherence to design specifications.
- Operated power tools and equipment safely to enhance workflow efficiency.
- Collaborated with team members to complete projects within set deadlines.
- Implemented safety measures that minimized workplace accidents and ensured compliance with regulations.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
- Fabrication including welding, additional techniques for custom gates, horse stalls, dog pens, etc.
Front Desk Manager
The Pensacola Beach Resort
07.2024 - 08.2025
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Kept accounts in balance and ran daily reports to verify totals.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
- Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
- Attended staff meetings and brought issues to attention of upper management.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
- Supported revenue management strategies by closely monitoring occupancy rates and adjusting room pricing accordingly.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
Night Manager
The Pensacola Beach Resort
03.2024 - 07.2024
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
Front Desk Supervisor
The Pensacola Beach Resort
07.2023 - 03.2024
- Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Contributed to the development of new front desk procedures for increased efficiency and better guest service.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
Front Desk Agent
The Pensacola Beach Resort
10.2022 - 07.2023
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Pharmacy Technician Trainee
Walmart Pharmacy
03.2022 - 10.2022
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Cashier, Courtesy Clerk, Curbside Shopper, Produce
Brookeshire's Grocery
06.2020 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transaction.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of Science - Environmental Science
The University of West Florida
Pensacola, FL, United StatesLicensed Massage Therapist -
Stone School of Massage
Tyler, TX09.2026
High School Diploma -
Big Sandy High School
Big Sandy, TX, United States05.2022
Skills
- Problem-solving and attention to detail
- Following instructions
- Frame and component assembly
- Building insulation techniques
- Measurements and calculations
- Team collaboration
- Employee scheduling
- Staff training and development
- Guest relations management
- Budgeting and financial management
- Reservation systems
References
- Caroline Kane, 850-607-0715
- Jay Culham, 850-207-9596
- Misty Pacheco, 917-623-2487
- Ms. Tabitha, 660-233-6019
Volunteer Involvement
100+ volunteer hours completed at The Gulfarium C.A.R.E Center. in Fort Walton, FL. January 2023- January 2025.
Volunteer Fire Department (ESD4) Marshall, TX. January 2026- Current
Timeline
Fence and Gate Fabricator/Installer
H&L Fence and Gates LLC
09.2025 - Current
Front Desk Manager
The Pensacola Beach Resort
07.2024 - 08.2025
Night Manager
The Pensacola Beach Resort
03.2024 - 07.2024
Front Desk Supervisor
The Pensacola Beach Resort
07.2023 - 03.2024
Front Desk Agent
The Pensacola Beach Resort
10.2022 - 07.2023
Pharmacy Technician Trainee
Walmart Pharmacy
03.2022 - 10.2022
Cashier, Courtesy Clerk, Curbside Shopper, Produce
Brookeshire's Grocery
06.2020 - 02.2022
Bachelor of Science - Environmental Science
The University of West Florida
Licensed Massage Therapist -
Stone School of Massage
High School Diploma -
Big Sandy High School