Faith Werling
Chef
Bluffton,IN
Summary
Multi-tasking Leader well-known for creating positive workplace culture and high-performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sous Chef
Joseph Decuis Restaurant
01.2020 - Current
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Food Service Manager
Kroger
02.2014 - 06.2021
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Collaborated with other departments to coordinate events and promotions.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Associate of Applied Science - Culinary Arts
Ivy Tech Community Collage
Fort Wayne, IN05.2020
Associate of Applied Science - Baking And Pastry Arts
Ivy Tech Community College
Fort Wayne, IN05.2020
Skills
- Portion Control
- Workflow Optimization
- Food Safety
- Cost Control
- Inventory Management
- Customer Service
- Food Preparation
- Catering Background
- Allergen Awareness
- Safety Management
- Supervising Food Prep
- Mentoring and Coaching
Timeline
Sous Chef
Joseph Decuis Restaurant
01.2020 - Current
Food Service Manager
Kroger
02.2014 - 06.2021
Associate of Applied Science - Culinary Arts
Ivy Tech Community Collage
Associate of Applied Science - Baking And Pastry Arts
Ivy Tech Community College
Similar Profiles
Laura FerraraLaura Ferrara
Regulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery CenterRegulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center
Chase JosephChase Joseph
Babysitter at Aunt (Stephanie Joseph) Siblings(mom Sarah Joseph)Babysitter at Aunt (Stephanie Joseph) Siblings(mom Sarah Joseph)
Rebecca RoseRebecca Rose
Staff Nurse/Charge Nurse/ Nurse Supervisor at CHI Saint Joseph Health-Saint Joseph East CampusStaff Nurse/Charge Nurse/ Nurse Supervisor at CHI Saint Joseph Health-Saint Joseph East Campus
Caleb LynchCaleb Lynch
Retail Coverage Merchandiser at AcostaRetail Coverage Merchandiser at Acosta
Brenda Wilson HawkinsBrenda Wilson Hawkins
Customer Satisfaction Clerk at AutoZoneCustomer Satisfaction Clerk at AutoZone