Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith Westergard

Blackfoot,ID

Summary

Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Bennett Hills Care and Rehabilitation Center
04.2024 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Skillfully operated medical equipment, such as hoyer lifts, gate belts, sit to stand, glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.

Court Clerk

Butte County Courthouse
11.2024 - 03.2025
  • Taking in court filings, keeping records, setting the court’s calendars, and issuing summonses, swearing in witnesses and processing legal paperwork. Assisting the judges throughout legal proceedings.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Provided assistance to attorneys and court personnel in courtroom
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Prepared court orders and judgments for signature.

Teller

Frontier Credit Union
10.2023 - 02.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Monitored and reported suspicious activity in line with bank security policies.

Admissions Clerk, Clinic receptionist/liaison, Billing clerk Laboratory receptionist/processor

LRMC
10.2022 - 10.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Assisted in patient admission process based on federal and state laws.
  • Collected information, forms and signatures from patients or family members to create efficient admissions experience.
  • Minimized errors in claim submissions through thorough pre-audit reviews, ensuring compliance with established protocols.
  • Improved patient satisfaction by accurately processing medical bills and promptly addressing inquiries.
  • Collaborated with healthcare providers to obtain necessary documentation for accurate claim submissions.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.

Care Giver/Medication Technician

Gables Assisted Living
02.2025 - Current
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Reduced medication errors by implementing a double-check system before administering medications to patients.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.

Clinic Receptionist/Medical Assistant

Lost Rivers Medical Center
03.2019 - 03.2020
  • Greeted patients, scheduled appointments and maintained records and accounts.
  • Called patients to remind of upcoming appointments and help schedule testing for off-site services.
  • Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
  • Improved communication between patients and medical staff with accurate message relay.
  • Verified insurance information, facilitating a smooth billing process for both patients and the clinic.
  • Streamlined appointment scheduling for improved clinic flow and reduced wait times.
  • Handled sensitive patient information with discretion and adhered to HIPAA regulations consistently throughout daily tasks.

YCC Crew Member

Lost River Ranger District
06.2017 - 09.2017
  • Improved campground cleanliness by conducting regular inspections and addressing maintenance issues promptly.
  • Improved trail safety by identifying and repairing hazards such as unstable rocks and overgrown vegetation.
  • Maintained safe and secure campground environment with routine patrols and adherence to safety regulations.
  • Monitored fish health daily, identifying any signs of disease or distress early to minimize losses.
  • Delivered fish from hatchery to mountain lakes and rivers.


Education

High School -

Butte County High School
Arco, Idaho
01.2019

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Recording vital signs
  • Infection control
  • Patient relationship building
  • Catheter care
  • Work well with others
  • Collecting specimens
  • Keep a clean and organized work environment

Certification

  • BLS - Basic Life Support
  • UAP Assistance with Medication

Timeline

Care Giver/Medication Technician

Gables Assisted Living
02.2025 - Current

Court Clerk

Butte County Courthouse
11.2024 - 03.2025

Nursing Assistant

Bennett Hills Care and Rehabilitation Center
04.2024 - Current

Teller

Frontier Credit Union
10.2023 - 02.2024

Admissions Clerk, Clinic receptionist/liaison, Billing clerk Laboratory receptionist/processor

LRMC
10.2022 - 10.2023

Clinic Receptionist/Medical Assistant

Lost Rivers Medical Center
03.2019 - 03.2020

YCC Crew Member

Lost River Ranger District
06.2017 - 09.2017

High School -

Butte County High School

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Faith Westergard