- Avid reader
- I enjoy helping others and giving back to the community
- Seeking educational opportunities and taking classes regarding my interests
Faith Whitesides
Grangeville,ID
Summary
Offering a strong foundation in customer service and a keen interest in developing more skills to aid me in any environment. I learn quickly, adapt to new procedures, and am able to communicate as well as organize effectively. Ready to use or develop customer service and multitasking abilities in any role.
Overview
5
5
years of professional experience
Work History
Tax Preparer, Data Entry, and Receptionist
H&R Block
Grangeville, ID
01.2026 - 04.2026
- Prepared individual tax returns using H&R Block software.
- Collaborated with team members to streamline workflow and improve service delivery efficiency.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Assisted clients in understanding tax deductions and credits applicable to their situations.
- Ensured compliance with federal, state, and local tax regulations during preparation processes.
- Conducted thorough reviews of client financial documents for accuracy and completeness.
Sales Associate
Cloniger's Marketplace
Grangeville, ID
06.2025 - 12.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to drive sales and improve visibility.
- Responded to customer inquiries, providing accurate information on products and services.
- Collaborated with team members to achieve daily sales goals and objectives.
- Adapted quickly to new procedures and product lines, improving operational efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Librarian
Grangeville Centennial Library
Grangeville, ID
05.2025 - 12.2025
- Assisted patrons in locating resources and utilizing library technology.
- Organized and maintained library collections for optimal accessibility.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Located requested books on shelves and in the library database and fetched items for patrons.
- Collaborated with staff to develop engaging educational programs and workshops.
Receptionist and Data Entry
H&R Block
Grangeville, ID
01.2025 - 04.2025
- Managed front desk operations, greeting clients and ensuring a positive first impression.
- Scheduled appointments efficiently, optimizing calendar management for tax preparation services.
- Utilized H&R Block software to input client information accurately and process documentation.
- Assisted clients with inquiries, providing exceptional customer service and resolving issues promptly.
- Processed client documents and data entry accurately into the company software, enhancing information retrieval efficiency.
Lead Baker
Safeway
Moscow, ID
04.2024 - 10.2024
- Oversaw daily baking operations, ensuring product quality and consistency.
- Mentored junior bakers, enhancing team skill levels and efficiency.
- Streamlined production processes, reducing waste and improving output times.
- Implemented safety protocols in the baking area to maintain compliance standards.
Receptionist
University of Idaho Disability Department
Moscow, ID
09.2023 - 03.2024
- Collaborated with team members to streamline office procedures and enhance workflow efficiency.
- Processed incoming calls professionally, directing inquiries to appropriate departments for timely assistance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to the correct offices.
Receptionist
H&R Block
Grangeville, ID
01.2023 - 04.2023
- Maintained organized filing systems, ensuring easy access to client records and documents.
- Provided administrative support during peak tax season, adapting quickly to high-pressure environments.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered phone promptly and directed incoming calls to the correct offices.t impression.the
Housekeeper
Super 8 Motel
Grangeville, ID
07.2022 - 12.2022
- Executed thorough cleaning of guest rooms and common areas, ensuring high standards of cleanliness.
- Inspected linens and amenities, restocking supplies to maintain optimal guest satisfaction.
- Collaborated with management to improve cleaning processes and reduce turnaround time between check-ins.
- Trained new staff on cleaning protocols and safety procedures, enhancing team efficiency.
Food Service Worker
Camas Lanes Bowling Alley
Grangeville, ID
10.2021 - 12.2022
- Prepared and served food items in adherence to health and safety standards.
- Operated kitchen equipment efficiently to maintain quality and speed of service.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Trained new staff on food preparation techniques and customer service protocols.
- Conducted regular cleaning and maintenance of workstations to uphold sanitation standards.
- Managed cash register operations, accurately processing transactions and handling customer inquiries.
Education
High School Diploma -
Grangeville High School
Grangeville05-2022
Skills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tax Preparer, Data Entry, and Receptionist
H&R Block
01.2026 - 04.2026
Sales Associate
Cloniger's Marketplace
06.2025 - 12.2025
Librarian
Grangeville Centennial Library
05.2025 - 12.2025
Receptionist and Data Entry
H&R Block
01.2025 - 04.2025
Lead Baker
Safeway
04.2024 - 10.2024
Receptionist
University of Idaho Disability Department
09.2023 - 03.2024
Receptionist
H&R Block
01.2023 - 04.2023
Housekeeper
Super 8 Motel
07.2022 - 12.2022
Food Service Worker
Camas Lanes Bowling Alley
10.2021 - 12.2022
High School Diploma -
Grangeville High School