Faith Williams
Palm Harbor,FL
Summary
Driven professional seeking new opportunities and skills to acquire while returning to school. Has recently moved back to Pinellas county and looking forward to join the workforce.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Magnolia Ridge Health and Rehab
Gainesville , FL
2022.03 - 2024.06
- Resolved discrepancies in employee payments and benefits calculations.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
- Coordinated new hire onboarding activities such as running background checks and entering employee data into payroll system databases.
- Identified, screened and interviewed potential employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Created job postings, tracked applicants and maintained applicant database.
- Conducted background checks and reference checks of prospective employees.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
Outpatient Therapy Coordinator
Magnolia Ridge Health and Rehab
Gainesville , FL
2021.10 - 2024.03
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Followed up on any outstanding referrals or authorizations needed for care.
- Served as a liaison between physicians, staff, and other healthcare providers.
- Managed therapist calendars by scheduling appointments at appropriate times.
- Greeted patients upon arrival and verified patient information.
- Provided assistance with completing paperwork for new patients prior to their appointment.
- Responded to incoming calls, scheduling and rescheduling appointments as requested.
- Ensured compliance with HIPAA regulations when handling sensitive information.
Store Associate
Total Wine & More
Gainesville , FL
2019.08 - 2021.10
- Assisted customers with product selection based on their needs and preferences.
- Processed returns and exchanges according to company policy.
- Processed sales transactions accurately and efficiently at the cash register.
- Operated scanning equipment for price checks and stock replenishment.
- Reconciled daily sales transactions against cash registers totals.
- Answered questions about current promotions and resolved issues according to store policies.
Education
Associate of Science - Psychology
Santa Fe College
Gainesville, FL2022-05
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL2016-06
Skills
- Legal Compliance
- New Employee Orientation
- Recruitment
- Employee Onboarding
- Policy Enforcement
- Recordkeeping
- Payroll coordination
- Microsoft Office proficiency
- Employee Retention
- Records Management
- HIPAA Compliance
- Appointment Setting
- Insurance Verification
- Schedule Management
- Point Click Care proficiency
- POS Systems
- Customer Assistance
Certification
- CPR Certified
Accomplishments
- Completed Joint Commission Accredition with 0 revisions as HR Manager.
- Complete 2 ACHA annual surveys and several complaint surveys with 0 tags in HR.
Timeline
Human Resources Manager
Magnolia Ridge Health and Rehab
2022.03 - 2024.06
Outpatient Therapy Coordinator
Magnolia Ridge Health and Rehab
2021.10 - 2024.03
Store Associate
Total Wine & More
2019.08 - 2021.10
Associate of Science - Psychology
Santa Fe College
High School Diploma -
Palm Harbor University High School
- CPR Certified
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