Faith Willoughby
Summary
Professional business consultant prepared to drive impactful results. Provided strategic insights and innovative solutions to optimize business operations. Strong focus on team collaboration and flexibility in dynamic environments. Skilled in project management and client relationship management.
Overview
36
36
years of professional experience
Work History
Business Services Consultant
WorkOne West Central
12.2021 - Current
- Develop relationships and partnerships with Region 4 employers
- Gather intelligence from Employer to provide a variety of services
- Sharing the intelligence with all Region 4 staff
- Responsible for WorkKeys performance and training personnel
- Assisting Job Profiler when creating WorkKeys assessments
- Organize job fairs and hiring events
- Promoting employer flyers and hiring events with Region 4 staff, and community partners
- Administer Rapid Response Events
- Utilizing Indiana Career Connect for WARN and NON-WARN reporting
- Providing all information and documents with DWD
- Attend IEDC meetings in assigned counties
- Representing Jobworks in a professional manner
- 14 Successful completions of OJT Individuals beginning 2023
- 5 are currently in the OJT program with 2 employers
- Grew OJT employers to 56
- Present WorkOne programs to JAG classes, HIRE program participants, and Indiana Finance Authority meetings
- Managed multiple client accounts simultaneously, prioritizing tasks to meet deadlines while maintaining high standards of quality.
- Collected, arranged, and input information into database system.
- Successfully organized 21 Job fairs to date at Lafayette, Kokomo and Logansport offices for 2024-2025 program year.
Town Manager
Town Of Chalmers
05.2015 - 10.2021
- Oversee utility operations and IDEM reporting
- Lead superintendent in daily duties and town projects
- Lead the organization of Chalmers Day Festival
- Assist Town Engineer with town improvement projects and writing and submitting grants
- Received water and wastewater license
- Serve as a Board Director on Alliance of Indiana Rural Water and IMPA Commissioner
- Prepare agenda's and power point presentation at Council Meetings
- Spearheaded strategic planning initiatives that aligned town goals with available resources while anticipating future needs for sustainable growth.
General Manager
Staples
11.2011 - 09.2014
- Performed all required daily operational tasks as general manager and supervised the technology and copy and print departments
- Maintained management team
- Developed and executed budget plans for Copy department and Tech department
- Recruited, train and maintain staff of 14
General Manager
Daland Corporation, Pizza Hut Franchise
10.1988 - 10.2011
- Server, 1988 –1990, paid 100% of college expenses
- Shift Manager, 1990-1991
- Assistant Manager, 1991 - 1993
- General Manager, Delphi, IN 1993 - 1996, transferred to higher volume store
- Monticello, IN 1996-2011, performed all tasks of operating restaurant
- Responsibilities: Staffing, Marketing, Facilities, Budgeting, Analyzing, Training/Presentations
Education
Associate of Science - Criminal Justice
Ancilla College
Donaldson, In01-1992
Skills
- Business analysis
- Organizational development
- Data analytics
- Business process reengineering
- Planning and execution
- Customer service management
- Training and mentoring
- Operations management
- Strategic planning
- Continuous improvement
Timeline
Business Services Consultant
WorkOne West Central
12.2021 - Current
Town Manager
Town Of Chalmers
05.2015 - 10.2021
General Manager
Staples
11.2011 - 09.2014
General Manager
Daland Corporation, Pizza Hut Franchise
10.1988 - 10.2011
Associate of Science - Criminal Justice
Ancilla College
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