Faith Wilson
Fort Worth,TX
Summary
Dynamic professional with a proven track record at Mainfreight, excelling in team leadership and operational efficiency. Skilled in Microsoft Excel and fostering positive team environments, I have successfully implemented innovative strategies to enhance productivity. Expert in customer service, my approach has significantly improved client relations and operational workflow.
Overview
4
4
years of professional experience
Work History
Mainfreight
Warehouse Team Lead
06.2023 - Current
- Accountable for guiding the team, supervising daily operations, coordinating logistics functions, managing stock levels, and guaranteeing the prompt and efficient delivery of goods.
- Building relations: Collaborating with sales teams to implement new accounts and building relationships with existing customers
- Developing innovative work strategies and implementing enhanced efficiency measures.
- Complete projects promptly.
Southeast Tarrant County College
Administrative Support
08.2021 - 05.2023
- Manage office corresponded; phone, and mail.
- Provide technical support on TCC platform.
- Organizing Administrative Events: Choosing locations, arranging for speakers, and coordinating on-site service providers.
- Performing assigned duties. Preparing and creating memos, emails, invoices, etc.
Sam's Club
Customer Service Associates
04.2020 - 06.2021
- Listening to customers' concerns and handling complaints and returns.
- Worked effectively in fast-paced environments.
- Assist member's issues: Looking into customer's accounts and Resolving member concerns and issues.
- Membership: progressing new and renewal membership cards.
- Data entry
- Member service- greeting customers, answering customer questions, helping locate items, and thanking members.
- Promoting the company's products and services.
Education
No Degree - Surgical Technology
Tarrant County College District
Arlington, TX05.2026
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Data Entry
Computer Skills
Administrative Support
Microsoft Word
Microsoft Excel
Timeline
Mainfreight
Warehouse Team Lead
06.2023 - Current
Southeast Tarrant County College
Administrative Support
08.2021 - 05.2023
Sam's Club
Customer Service Associates
04.2020 - 06.2021
No Degree - Surgical Technology
Tarrant County College District
Similar Profiles
Evan Toyofuku-AkiEvan Toyofuku-Aki
Ulu Creative LLC at Warehouse Manager/LeadUlu Creative LLC at Warehouse Manager/Lead
Edniel A. Mojica RiveraEdniel A. Mojica Rivera
Walmart at Team LeadWalmart at Team Lead
Javionta ConnerJavionta Conner
Vibe Carwash at Team leadVibe Carwash at Team lead