1
Certification
7
years of professional experience
Dynamic communications and media relations specialist with a proven ability to develop and implement impactful strategies that yield measurable results. Expertise in media outreach, crisis communication, and brand management, complemented by a strong commitment to team collaboration and adaptability in fast-paced environments. Recognized for reliability, strategic thinking, and exceptional communication skills that drive organizational success. Passionate about leveraging innovative approaches to enhance brand visibility and foster positive stakeholder relationships.
Work History
Office Administrator & HR Coordinator
2 Years 3 Months- Coordinated internal & external communications across departments, ensuring consistent organizational messaging.
- Developed onboarding materials and operational communications to facilitate new employee integration.
- Managed coordination of internal and external communications across departments to maintain unified organizational messaging.
- Support executive priorities while managing confidential information.
- Streamlined communication workflows and digital systems to enhance information sharing.
- Coordinated daily office operations, maintaining organized workflows across administrative and patient support tasks.
- Managed scheduling, calendar updates, and appointment changes to support efficient therapy service delivery.
- Coordinated daily hiring activities and scheduling to manage 20+ hires per day.
Client Communications Representative
2 Months- Developed clear, client-focused communications that effectively conveyed organizational messaging and strengthened customer relationships.
- Collaborated with team members to enhance communication campaigns, outreach initiatives, and client engagement strategies across projects.
- Refined messaging and presentation materials for consistency across client interactions and promotional communications.
- Assisted in refining messaging and presentation materials to ensure consistency across client interactions and promotional communications.
- Worked closely with leadership to support daily operations while balancing multiple priorities in a fast-paced environment.
- Represented the organization with professionalism, adaptability, and strong interpersonal communication skills.
- Managed client correspondence across email, phone, and follow-up channels to maintain consistent communication flow.
- Coordinated appointment scheduling, reminders, and calendar updates to support timely client engagement.
- Managed sales initiatives resulting in 10% sales growth.
Communications & Media Intern
1 Year 2 Months- Created compelling written and visual content for newsletters, social media platforms, and internal communications, ensuring messaging aligned with organizational goals and brand standards.
- Co-authored a research-based white paper exploring Gen Z financial behaviors, translating research findings into accessible content for industry audiences and thought leadership initiatives.
- Conducted research on industry trends, audience engagement, and communication strategies to support ongoing campaigns and organizational initiatives.
- Prepared content for executive and organizational communications that promoted strategic initiatives and fostered stakeholder engagement.
- Managed multiple projects simultaneously while meeting deadlines in a collaborative, fast-paced communications environment.
- Drafted social media copy aligned with brand voice and campaign objectives.
- Edited newsletters, web content, and promotional materials for clarity and consistency.
- Improved platform content quality and usability to strengthen audience growth efforts.
Marketing & Social Media Intern
3 Months- Created engaging written and visual content for social media campaigns that promoted community initiatives, youth empowerment programs, and special events.
- Designed branded graphics and marketing materials using Canva and other creative tools to strengthen audience engagement and brand visibility.
- Researched social media trends and audience engagement to inform content strategy and enhance campaign performance.
- Assisted in planning, promoting, and executing community events by supporting communications, marketing materials, and event logistics.
- Scheduled social posts across platforms, maintaining consistent brand voice and content cadence.
- Monitored comments and direct messages, responding promptly to audience inquiries and engagement.
Receptionist & Communications Assistant
2 Months- Acted as the primary point of contact for patients, delivering clear, professional communication in person, over the phone, and through digital correspondence.
- Created and updated patient-facing communication materials, ensuring clarity, consistency, and accessibility of messaging.
- Coordinated scheduling and communication among patients, providers, and staff, enhancing operational efficiency and patient experience.
- Updated digital communication platforms and office materials to increase patient awareness of services, scheduling, and practice information.
- Assisted with updating digital communication platforms and office materials to improve patient awareness of services, scheduling, and practice information.
- Maintained confidential records while supporting administrative projects requiring strong organization, attention to detail, and discretion.
- Managed front desk operations, greeting patients and directing inquiries with professionalism.
- Scheduled appointments, coordinated provider calendars, and maintained accurate visit records.
Education
Bachelor of Arts - Digital Communications And Media
Skills
Internal communications
Office administration
Public Relations
Content Writing
Copywriting
Strategic Storytelling
Cross-functional teamwork
Microsoft Office
Data &Time management
management
Video editing
Database entry
Certification
- Fundamentals of Media Relations (Muck Rack)
- HRS Basic Course (CITI Program)
Timeline
Office Administrator & HR Coordinator
Enhance Therapies | Tender Touch Rehab Services
07.2024 - CurrentRead More
Client Communications Representative
Garden State Consultants
05.2024 - 07.2024Read More
Receptionist & Communications Assistant
Wolf Podiatry, LLC
06.2023 - 08.2023Read More
Communications & Media Intern
The American College of Financial Services
06.2022 - 08.2023Read More
Marketing & Social Media Intern
New York City Glitz
12.2019 - 03.2020Read More
Montclair State University
Bachelor of Arts from Digital Communications And Media
Read More