Overview
Work History
Education
Skills
Timeline
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Faith Wong

Reynoldsburg,OH

Overview

3
3
years of professional experience

Work History

Sports Cafe Staff

New Albany Country Club
09.2022 - Current
  • Proficiently retain and recall customized orders for distinguished members at the country club, ensuring precise and personalized service delivery.
  • Engaged in proactive and professional interactions with over 100 customers during my shifts, cultivating a positive and uplifting atmosphere.
  • Sanitize counters, machines, utensils, and seating areas daily.
  • Managed lines and crowds through quick, efficient service, ensuring optimal flow and customer satisfaction.
  • Dedicated team member consistently demonstrating loyalty to the organization's goals, fostering trust and contributing to a cohesive work environment.

Front Office Assistant / Customer Service

Central Ohio Nutrition Center
09.2021 - 05.2022
  • Provided exceptional customer service and created a pleasant and calming environment to deliver an excellent experience for many patients.
  • Managed administrative tasks efficiently, maintaining smooth operations.
  • Cultivated meaningful and enduring customer relationships through personalized interactions.
  • Proficiently addressed inquiries and concerns in person and via telephone, leveraging strong communication skills.

Restaurant Team Member

Firehouse Subs
01.2021 - 09.2021
  • Greeted hundreds of guests pleasantly, answered menu questions, and provided exceptional customer service to foster positive interactions.
  • Arrived at work in a uniform and presented a professional appearance to meet restaurant standards. Upheld elevated standards of hygiene and safety by closely adhering to regulations.
  • Proficiently operated the register to facilitate payment processing, including the collection of cash payments for order totals.
  • Demonstrated skill in food preparation, ensuring quality and presentation. Efficiently managed multitasking in a fast-paced environment.

Education

High School Diploma -

Reynoldsburg High School Encore: Arts Communication & Design Academy
Reynoldsburg, OH
05.2022

Skills

  • Communication
  • Problem-Solving
  • Leadership and Teamwork
  • Adaptability
  • Proactive Initiative
  • Punctuality and Time Management
  • Continuous Learning
  • Emotional Intelligence
  • Resilience

Timeline

Sports Cafe Staff

New Albany Country Club
09.2022 - Current

Front Office Assistant / Customer Service

Central Ohio Nutrition Center
09.2021 - 05.2022

Restaurant Team Member

Firehouse Subs
01.2021 - 09.2021

High School Diploma -

Reynoldsburg High School Encore: Arts Communication & Design Academy

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Faith Wong