FAITH POOLE

Delivered support to contractors through telephone and electronic correspondence.

Conducted thorough review of contractor credentials and past performance.

Streamlined contractor task completion by addressing discrepancies via documented email communications.

Collaborated with owners and clients to ensure contractor qualifications align with project requirements.

Managed follow-up communications with contractors during vetting phases.

Assigned tasks to team members.

Facilitated seamless integration of new contractors into platform.

Completed new accounts in under 5 days.

Suggested strategies to enhance process efficiency.

Ensured continuous phone coverage by acting as the backup for the Administrative Assistant.

• Met with parents and guardians to discuss student progress and areas for improvement.
• Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.
• Administered tests, quizzes and other assignments to gauge students' learning and knowledge of course materials.
• Delivered clear, informative lectures on subject matter framed to meet state standards.
• Assessed student progress with course material through routine quizzes, final examinations and standardized assessments.
• Graded tests and papers and uploaded grading information to district system.
• Talked with students needing extra attention and made plans to assist with problems.
• Created lesson plans to address needs of entry-level and upper-level science students.

• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Updated and maintained store signage and displays.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Made outbound calls to obtain account information.
• Developed strong customer relationships to encourage repeat business.

• Billed Accounts to Principals
• Efficient Customer Services
• Resolved Invoice Discrepancies
• Posted Invoices
• Set up wire transfers
• Setup appointments
• Prepared a Paylist
• Cut checks
• Mailed checks
• DistributedMail