Summary
Work History
Education
Skills
Inspirational & Motivational Speaking
Software
Timeline
Generic

FAITH E. LETTMAN

Ocoee,FL

Summary

Detail-oriented bookkeeper/human resources administrator with a background in payroll. Successful in the ability to build relationships and bring clarity to undeveloped processes. Quality-driven professional with proven record of excellent job performance. Manages projects at each stage with diligent and attentive approach, carefully checking details. Well-organized, diligent and focused professional.

Work History

Bookkeeping & HR Coordinator

WPOZ
01.2020 - Current
  • Process and post deposited donations to donor accounts
  • Process scheduled AutoDraft payments
  • Notify donors of credit/debit card declines
  • Process biweekly payroll in Quickbooks
  • Scan/deposit donors checks/money orders and cash payments
  • Process ACH declines,quarterly 941 & RT6 Tax payments to IRS, respond to auditors
  • Send acknowledgements/receipts for donations as requested by donors
  • Initial/Administer HR training
  • Update benefits for staff
  • Recruit & Interview
  • Counsel staff and promote HR policies and procedures
  • Monitor Business Team Member accounts
  • Maintain accurate donor information in database
  • Call donors with soon to expire credit cards
  • Enter pledges and AutoDraft information received from pre-pledge letters
  • Periodically pull Excel report to confirm donor addresses; update as needed in eDonor
  • Supervise the deposit team
  • Train and supervise volunteers during fundraisers; supervise fundraiser volunteer room; organize and create training information for volunteer room supervisors to ensure consistency; print & mail pledges and receipts on a daily bases during fundraiser
  • Other duties as assigned

HR Administrator/Office Manager

Sonoco Recycling
12.2018 - 09.2021
  • Administered Time and Attendance Policy - Lead on internal audits
  • Processed & Approved Payroll
  • Benefit administrator – Simple IRA/401k, LTD/STD, FMLA etc
  • Approve all accounts payable/invoices
  • Manager seven team members in office
  • Problem solving, proven ability to meet deadlines, and HR best practices
  • Report financials in quarterly managers meetings
  • First point of contact on HR, Benefits, and Payroll Policies
  • Including escalating to HR leadership as needed to ensure compliance with local, state and federal regulations
  • Deliver onboarding plans and educate newly hired employees on HR policies, internal procedures and regulations
  • Counsel and coach in conformance with policies and procedures
  • Evaluate employee performance, exit interviews and retention tracking
  • Organize training & development initiatives
  • Promote HR programs to create an efficient and conflict-free workplace

Community Organizer

Polis Institute, West Lakes Partnership
01.2018 - 01.2020

Locator Supervisor/HCCH Housing Specialist

Homeless Service Network Housing
05.2015 - 05.2018
  • Resolving Conflicts within Program Processes
  • Providing & submitting check request for multiply agencies
  • Time Management/Multitasking/Travel
  • Recruiting and Interviewing - Volunteer Recruiting & Management
  • Reconcile Rent Payments for HUD-Provide Financial Updates to Board Members/Executives
  • Job Positing – Track Applicants – coordinate events
  • Develop Strategies & Mend and establish new housing relationships
  • Update Policies and Procedures/Research Housing online
  • Maintain Housing Inventory Database/Main Point of Contact for all Landlords & Agency
  • Train Housing Specialist & Housing Locators on New and Current Policies
  • Problem Solving, Matching Homeless Client to Housing Lease Educate, Maintain Fair Housing Act
  • Attend and Provide Updates in Agency Meetings
  • Scan & Upload Documents to in-house Files – prepare for HUD audits-(documents & financials)
  • Administer Team Building Functions/Coordinate Team Functions
  • Provided Care for Terminally Ill Parent

Director/Interim Human Resources Liaison

Parrish Medical Group
10.2012 - 10.2014
  • Administer Team Building Functions/Coordinate Office Functions
  • Focus on developing key customer service for staff to adhere
  • Track and Coordinate educational training for Management/Office Staff
  • Track Time and Attendance, Audit incoming/outgoing data for hiring purposes
  • Assist Director of Billing in various areas – Administration, Analyzing Financial Data, Scheduling, Documentation and etc…
  • Review disciplinary documentation prior to management signature for accuracy
  • Assist in review and updating Policies and Procedures/Accts Payable-Receivables/Data Collection/Data Research
  • Human Resources –Job Posting on Internet, Applicant Screening for Medical Staff/Admin., Interviewing, Employee Relation, Performance Appraisals, W4, Schedule Interview for CEO, Assist in Payroll Processing/Track Annual & 90 Day Reviews/Provide benefit enrollment, Screen Applicants
  • Counseling, (Assisting Executive Manager with Corrective Action, Coaching staff/management
  • Administering Customer Service Survey, Background checks, VOE’s, compliant in FMLA, EEOC, etc....

Finance Mgr, l Payroll Supervisor

Campus Crusade for Christ, CRU
05.2007 - 03.2012
  • Managed oversee recruitment/internship
  • Conduct routine audits to compile w/affirmative action and EEO
  • Reconcile 17 million-dollar accounts/Prepared month-end, quarterly and annual reports
  • Updated training materials for give-site profile and train global staff on banking
  • Managing the diversity of counseling staff in other countries and the US
  • Process/Manage – Accounts Payable/Accounts Receivables
  • Supervised and administer Performance Appraisals/Streamline- Develop Strategies current payroll process
  • Updated Sr
  • Level management & handle executive responsibilities to senior level management, ER
  • Established, relationships with the US Social Security Administration Office in other countries

HR Manager/Payroll Supervisor

First Commercial Bank, Robert Half
Orlando, FL
01.2005 - 05.2006
  • Manage and update applicant tracking system data
  • Organized and conducted new hire training/orientation
  • Benefits – Accounts Payables – Built Relationships with outside Recruiting Agency
  • Contacted Employment Agencies and visited Internet Recruiting Site for Posting
  • Setup travel arrangements & coordinated corporate meetings for the Executive Team
  • Manage/Negotiate contracted healthcare benefits and implementation of new benefits program
  • Worked closely with all levels of management to schedule interviews & recruit Sr
  • Level management
  • Consulted with senior leadership on HR matters, Employee Relations & provided quarterly reports
  • Negotiated benefit contracts and conducted benefit orientation
  • Counsel staff on policy/job related concerns

Human Resources Recruiter (Independent Contractor)

Central Florida YMCA
06.2003 - 01.2005

Bookkeeper/HR Manager

Cumberland Advisors, Inc
Vineland, NJ
01.2002 - 01.2005

Office Manager/HR Coordinator

Merillat Industries/Gale Industries
Orlando, FL
01.1995 - 01.2001

Legal Secretary

Orlando, FL
01.1992 - 01.1995

10.2014 - 1 1
  • 16

Education

BA - Business Administration

Valencia Community College

Lean Six Sigma Black Belt - undefined

BA - Pastoral Studies

Trinity College of Florida

SCORE - Realtor - undefined

Skills

Cost accounting

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Inspirational & Motivational Speaking

My motivational speech inspires audience members to make positive changes by acknowledging their current state of mind. With inserting my passion on a particular subject, enabling my audience members to feel and relate to the energy I provide.

Software

Microsoft Windows

Quickbooks Desktop

HMIS

Google Documents

Oracle & Citrix

Timeline

Bookkeeping & HR Coordinator

WPOZ
01.2020 - Current

HR Administrator/Office Manager

Sonoco Recycling
12.2018 - 09.2021

Community Organizer

Polis Institute, West Lakes Partnership
01.2018 - 01.2020

Locator Supervisor/HCCH Housing Specialist

Homeless Service Network Housing
05.2015 - 05.2018

10.2014 - 1 1

Director/Interim Human Resources Liaison

Parrish Medical Group
10.2012 - 10.2014

Finance Mgr, l Payroll Supervisor

Campus Crusade for Christ, CRU
05.2007 - 03.2012

HR Manager/Payroll Supervisor

First Commercial Bank, Robert Half
01.2005 - 05.2006

Human Resources Recruiter (Independent Contractor)

Central Florida YMCA
06.2003 - 01.2005

Bookkeeper/HR Manager

Cumberland Advisors, Inc
01.2002 - 01.2005

Office Manager/HR Coordinator

Merillat Industries/Gale Industries
01.1995 - 01.2001

Legal Secretary

01.1992 - 01.1995

BA - Business Administration

Valencia Community College

Lean Six Sigma Black Belt - undefined

BA - Pastoral Studies

Trinity College of Florida

SCORE - Realtor - undefined

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FAITH E. LETTMAN