Faith Kimberly Brandon
Miramar Beach,Florida
Summary
Knowledgeable Case Manager experienced in coordinating care for individuals all over the world. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Talented and adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager
Royal Caribbean Group
Miami, Florida
04.2015 - Current
- Managed caseload of 200+ patients to provide comprehensive, community-based care
- Helped patients receive appropriate, high-quality care with reasonable results in a prompt and efficient manner.
- Partnered with physicians, port agents, social workers, and case managers all over the world to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
ER Nurse FLEX
North Shore Medical Center
Miami, FL
03.2017 - 04.2018
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
Traveling MDS Coordinator/Case Manager
Airamid Health Services
West Palm Beach, Florida
04.2014 - 04.2015
- Trained staff in correct techniques for completing and signing MDS assessments.
- Led weekly utilization review to go over recent clinical activities.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
- Verified prompt and accurate completion of MDS activities for billing.
- Wrote work instruction manuals, data capture guidelines and standard operating procedures.
- Reviewed missing assessment reports and analyzed issues for leadership team.
- Followed up on outstanding clinical items within established timelines for optimal care delivery.
MDS Coordinator / Acting ADON
Hollywood Hills Rehab Center
Hollywood, Florida
04.2012 - 04.2014
- Performed rounds to observe care and interview staff, residents and families.
- Collaborated with staff, management and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Identified department issues to recommend corrective actions.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
MDS Coordinator
Franco Nursing And Rehab
Miami, Florida
03.2011 - 04.2012
- Followed up on outstanding clinical items within established timelines for optimal care delivery.
- Verified prompt and accurate completion of MDS activities for billing.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Led weekly utilization review to go over recent clinical activities.
- Wrote work instruction manuals, data capture guidelines and standard operating procedures.
- Built and deployed plans, reports, validation procedures and entry processes for data management needs.
- Trained staff on technical procedures and software program usage.
- Collected, reviewed and analyzed data from diverse departments.
MDS Coordinator
Hebrew Home South Beach
Miami Beach, FL
07.2009 - 04.2011
- Followed up on outstanding clinical items within established timelines for optimal care delivery.
- Verified prompt and accurate completion of MDS activities for billing.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Led weekly utilization review to go over recent clinical activities.
- Assessed electronic medical record for required documentation to support MDS coding.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
ER Nurse
Eastern Visayas Regional Medical Center
Tacloban, Leyte
06.2007 - 06.2009
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Education
Master of Science - Business And Nursing
University of Phoenix
Miami, FLBachelor of Science - Nursing
St. Scholastica's College of Health Sciences
Philippines03.2009
Skills
- Patient Condition Monitoring
- Accurate Documentation
- Patient Examination
- EMR Systems
- Interdisciplinary Meetings
- Clear Patient Communication
- Patient Management
- Long-Term Care
- Risk Management
- In-Service Programs
- Critical Thinking
- Employee Training Program
Languages
Tagalog
Native or Bilingual
Certification
MDS Certified
Timeline
ER Nurse FLEX
North Shore Medical Center
03.2017 - 04.2018
Case Manager
Royal Caribbean Group
04.2015 - Current
Traveling MDS Coordinator/Case Manager
Airamid Health Services
04.2014 - 04.2015
MDS Coordinator / Acting ADON
Hollywood Hills Rehab Center
04.2012 - 04.2014
MDS Coordinator
Franco Nursing And Rehab
03.2011 - 04.2012
MDS Coordinator
Hebrew Home South Beach
07.2009 - 04.2011
ER Nurse
Eastern Visayas Regional Medical Center
06.2007 - 06.2009
Master of Science - Business And Nursing
University of Phoenix
Bachelor of Science - Nursing
St. Scholastica's College of Health Sciences
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