FAITH M. RICK

Series & Grade: GS-0399-4

06/06/2022 - 08/28/2022 Hours per week: 40

08/28/2022 - 10/08/2022 Hours per week: 24

• Served as the Department of Interior (DOI) Student Trainee under the Departmental Information Collection Clearance Officer (DICCO) and assisted other leaders within the Office of the Principal Deputy Chief Information Officer (PDCIO).
• Worked under supervision of management and helped plan and organize daily work tasks.
• Rewrote and updated comprehensive department policies and procedures.
• Supported research and analysis pertaining to directives given by different departmental managers.
• Wrote a 54 page Adobe Acrobat Pro DC 508 Remediation training guide and helped design other course items under the supervision of the Government Information Specialist to be used in DOI Talent.
• Assisted with SharePoint, DOI.gov web pages, and/or Microsoft Teams site updates and page creation that supports various programs.
• Participated in meetings and discussions and captured detailed notes; tracked and followed up on program/project action items.
• Assisted with archiving, maintenance, and disposition of electronic records.
• Participated in overall planning and/or designing for segments of large or more complex programs.
• Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
• Offered technical support and troubleshot issues to enhance office productivity.
• Gained experience and perspective by working in various departments.
• Learned new materials, processes, and programs quickly.

• Hours per week: 8-22
• Served as the front desk liaison/receptionist for the main Cavalier Golf & Yacht Club (CGYC) facility and assisted club managers with administrative duties.
• Exercised expertise regarding telephone skills, verbal communication, practical problem solving, relaying information, ability to handle high volume/high stress situations, organizational skills, professional appearance, & software skills.
• Maintained adaptivity in ability to support each department manager in their specific areas of need.
• Supported continuity among departments by disseminating all pertinent information in a timely and accurate manner.
• Assisted Admin office with monthly member statement mailings/All other tasks as assigned.

Series: 0189 Recreation Aid and Assistant

Grade: NF-2

4/01/2017 - 4/01/2018 (Fort Bragg, NC) Hours per week: 24-40

6/01/2018 – 03/16/2022 (Fort Belvoir, VA) Hours per week: 24-40

Lifeguard:

• Supervised patron safety during open swim hours. Completed regular certified training for drowning rescues, accidents, drills, first-aid, CPR, AED, oxygen, and lifesaving.
• Trained to be able to quickly and adequately identify, respond to, and manage any potential crisis in the facility.
• Responded to public inquiries to provide information about programs and facilities.
• Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
• Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
• Compiled hourly user statistics to document usage, issues and incidents to complete daily report form.
• Contributed to the team rotation to handle stress, maintain safety, and sustain morale.
• Followed Red Cross standards for documentation of any incidents that occurred.
• Handled dangerous chemicals in compliance with health regulations and NSDA data sheets.

Water Safety Instructor (WSI):

• Professionally instructed individuals how to be safe in, on and or around water.
• Using a logical progression, taught people of all ages the knowledge and skills required for aquatic skill development.
• Managed and scheduled lessons for varied levels of swimmers.
• Planed, organized and provided quality swimming and water safety to the facility.
• Maintained WSI gold standard certification through The Red Cross.