Faiza Imran
Yonkers,NY
Summary
Detail-oriented Biology student skilled in patient care and effective communication. Experience in fast-paced healthcare and service environments demonstrates a strong commitment to quality and teamwork. Ready to apply a solid foundation in clinical support and customer service to enhance patient experiences.
Overview
1
1
year of professional experience
Work History
Barista
Momo's Cafe
, NY
07.2025 - Current
- Delivered exceptional customer service in fast-paced café environment, enhancing customer experience and loyalty.
- Operate the point-of-sale system and accurately process cash and card transactions.
- Maintain cleanliness, organization, and food safety standards.
- Partnered with team members to enhance workflow and productivity. to streamline daily operations, contributing to overall café efficiency.
Medical Assistant
Pediatric Medical World
05.2025 - 12.2025
- Supported physicians and medical staff in delivering quality patient care in busy pediatric clinic.
- Recorded patient information, including vital signs and medical histories.
- Prepared examination rooms and maintained a clean, organized clinical environment.
- Managed administrative paperwork and ensured accuracy of patient records.
- Handled incoming calls, scheduled appointments, addressed patient inquiries, and directed calls efficiently.
- Maintained patient confidentiality while providing compassionate and professional service.
Education
Bachelor of Science - Biology
Mercy University
Dobbs Ferry, NY01-2029
High school or equivalent -
Roosevelt Early College High School
Yonkers, NY06-2025
Skills
- Patient care and support
- Customer service excellence
- Time management
- Critical thinking
- Team collaboration
- Adaptability
Languages
- English, fluent
- Urdu, fluent
Leadership And Campus Involvement
- Secretary, Pre-Dental Club, Mercy University, Organized meeting agendas and maintained accurate meeting minutes., Assisted with planning club meetings, events, and educational activities., Communicated with members regarding upcoming events and announcements., Collaborated with executive board members to support club operations and member engagement.
- Co-Chair, Muslim Student Association (MSA), Mercy University, Assisted in leading the organization's activities and initiatives., Planned and coordinated campus events that promoted student engagement and community building., Worked with executive board members to organize meetings, delegate responsibilities, and support club operations., Communicated with members to share announcements, encourage participation, and foster an inclusive environment.
Timeline
Barista
Momo's Cafe
07.2025 - Current
Medical Assistant
Pediatric Medical World
05.2025 - 12.2025
Bachelor of Science - Biology
Mercy University
High school or equivalent -
Roosevelt Early College High School